Assistant General Manager

• Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel
• Get out from behind the desk to observe guest experiences and staff interactions
• When complications surface – and they will – make it right for the guest and open channels for associates
• Build and Foster Front Office Staff
• Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance
• Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle
• Team up with Sales
• Brainstorm and implement occupancy and revenue boosting strategies
• Keep a pulse on operational and financial performance
• Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience
• Act as Manager on Duty, when duty calls

• A four-year degree or equivalent education or experience, plus two to three years’ in hotel company related position, with discipline-specific operations knowledge and supervisory experience is required
• Verbal and written English language proficiency is required, with a second language helpful
• You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency
• General office equipment and switchboard operation knowledge is expected

second language helpful

• Medical
• Dental
• Vision
• Life
• Long/Short Term
• 401-K
• Supplemental Insurance
• Professional Growth and Development Opportunities
• Hilton Discounted Room Rates