Assistant General Manager Job at KidStrong Henderson (Knoxville)

Assistant General Manager

KidStrong Henderson

Location:
United States , Knoxville

Category:
Education

Contract Type:
Not provided

Salary:

35000.00 - 45000.00 USD / Year

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Job Description:

KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members.

Job Responsibility:

Understand the center’s key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families
Oversee center initiatives i.e. center maintenance, training, brand consistency, etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center
Communicate any Coach schedule changes using appropriate scheduling and communication platforms
Sell and schedule events such as camps and parties
Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool
Finalize sales and bookings generated through online self-sign-up flow
Source and attend local events to increase brand awareness
Foster a coaching culture
Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality
Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates
Manage and support the ongoing professional development of staff through LearnUpon
Communicate professionally with co-workers in Slack and Email
Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old
Use the KS Coaches App to record data and provide data (attendance, awards, etc.)
Work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight
Comfortable physically working with kids to ensure proper technique and ensure student safety

Requirements:

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
Comfortable speaking to parents/guardians
Achieve Coach Certification through the HQ Training and Certification team
Complete training through LearnUpon as required
Practical work experience with Google and Microsoft platforms
Intermediate knowledge of physiology, exercise techniques, and body mechanics
CPR certified

Nice to have:

Prior experience as a pediatric OT/PT
Previous experience in management
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP

What we offer:

Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Paid time off
Training & development

Additional Information:

Job Posted:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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