Assistant General Manager Job at Arby's (Eagle River)

Job Description

The Assistant General Manager (AGM) plays a pivotal role in daily restaurant operations, supporting the General Manager (GM) by providing the leadership necessary to ensure smooth operations, optimal efficiency, and exceptional results. In the absence of the GM, the AGM is responsible for ensuring that the restaurant operates in accordance with brand standards. The ideal candidate will be proactive and professional in their approach to managing people and operations, possessing strong organizational and problem-solving skills.

Job Responsibility

Operational Excellence: Effectively lead shifts, ensuring timely completion of all operational tasks while maintaining quality assurance
Team Leadership: Lead, coach, and motivate team members and shift managers to succeed and prioritize the customer experience
Safety & Compliance: Prioritize the health and safety of customers and employees, ensuring adherence to all OSHA regulations
Training & Development: Play an active role in training and developing individuals interested in leadership roles, assisting in the creation of development plans, and providing constructive feedback
Recruiting & Onboarding: Collaborate with the GM to identify staffing needs, interview candidates, and create a warm, welcoming environment for new hires
Financial Performance: Support the GM in achieving the restaurant’s financial goals
Customer Experience: Provide 5-star service to all customers, ensuring customer satisfaction is a top priority
General Manager Support: Assist the GM in the management of restaurant operations

Requirements

Must be 18 years or older
At least 2 years of restaurant experience with proven leadership on all shifts
High school diploma or equivalent
Ability to read, speak, and write in English
Must pass the ServSafe Certification Course and Exam and maintain a current health card per local/state requirements
Reliable transportation, clear criminal background check, and acceptable Motor Vehicle Record (MVR)
Average 45-hour work week with flexible availability (nights, weekends, holidays)
Ability to stand and walk continuously throughout scheduled shifts
Ability to lift up to 50 pounds
Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive movements

What we offer

DRG Cares Grant Program – Financial assistance for employees facing life challenges
DRG Savings Marketplace – Exclusive discounts for DRG employees
Employee Assistance Program – Counseling, legal support, travel assistance, and more
Live Más Scholarship Program
Employee Referral Program
Education Benefits – GED reimbursement, free second language education, and more
DailyPay Program – Option to receive paychecks daily

Arby's - All Job Offers