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As the Assistant General Manager you will oversee multiple units across one large Higher Education account. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development.
Job Responsibility
Be seen as a senior leader for all operations and advocate for both our client and Aramark
Accountable and responsible for maintaining a culture focused on safety in everything we do
Building a management team capable of delivering innovation, quality and operational excellence across all service lines
Delivering highest quality services
Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans
Support client and stakeholder initiatives
Deliver sustainability goals as they pertain to food services
Manage client premises, capital and facilities in a professional manner
Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy
Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices
Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner
Develop operational component forecasts
monitor expenses and reports all variances
Develop client communication strategy to ensure regular touch points to share wins and opportunities
Accountable for rollout of Operational Programs, and Executional Framework
Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager
Training and developing Front Line Managers
Requirements
5 years minimum experience leading a large team across services to include restaurant, retail and catering
University/College Degree/Diploma in Business Administration or hospitality management preferred
Advanced food safety qualification
Strong financial literacy re: food, labour cost, inventory control
Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements
Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment
Experience of managing a minimum of 30-50 associates
Ability to respond effectively to changing demands
Positive attitude and genuine customer focus orientation
Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management
Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control
Excellent computer literacy including Microsoft Excel, PowerPoint, and word
Excellent communication skills both verbal and written
Must successfully complete the required training program within the defined probationary period
Must have the ability to communicate effectively with customers and co-workers
Must have the physical capabilities required for light lifting and constant walking
Must be flexible and adapt easily to changes in schedule, work assignments and environment
Must be willing and capable of working in fast paced environment
Bachelors preferred
Post secondary degree or diploma in Hospitality, Food & Beverage or Business
Nice to have
University/College Degree/Diploma in Business Administration or hospitality management preferred
Bachelors preferred
Post secondary degree or diploma in Hospitality, Food & Beverage or Business
What we offer
Work Life Balance
Competitive Base Salary
Health & Dental Benefits
Employer matched pension program
Opportunity for Future Growth
Recognition programs
Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being
Comprehensive Health Benefits (No Waiting Period!)
Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark
Well-Being Support: Access Aramark’s Employee Assistance Program
Inclusive Community: Be part of our Employee Resource Groups (ERGs)
Exclusive Perks: Enjoy discounts on everyday products and services
Continuous Learning: Benefit from Educational Assistance
Career Growth: Clear career path planning and development opportunities