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Assistant General Manager

Canada, Edmonton Employment contract 70000.00 - 75000.00 USD / Year · Job Posted June 04, 2026
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Job Description

As the Assistant General Manager you will oversee multiple units across one large Higher Education account. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development.

Job Responsibility

  • Be seen as a senior leader for all operations and advocate for both our client and Aramark
  • Accountable and responsible for maintaining a culture focused on safety in everything we do
  • Building a management team capable of delivering innovation, quality and operational excellence across all service lines
  • Delivering highest quality services
  • Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans
  • Support client and stakeholder initiatives
  • Deliver sustainability goals as they pertain to food services
  • Manage client premises, capital and facilities in a professional manner
  • Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy
  • Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices
  • Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner
  • Develop operational component forecasts
  • monitor expenses and reports all variances
  • Develop client communication strategy to ensure regular touch points to share wins and opportunities
  • Accountable for rollout of Operational Programs, and Executional Framework
  • Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager
  • Training and developing Front Line Managers

Requirements

  • 5 years minimum experience leading a large team across services to include restaurant, retail and catering
  • University/College Degree/Diploma in Business Administration or hospitality management preferred
  • Advanced food safety qualification
  • Strong financial literacy re: food, labour cost, inventory control
  • Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements
  • Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment
  • Experience of managing a minimum of 30-50 associates
  • Ability to respond effectively to changing demands
  • Positive attitude and genuine customer focus orientation
  • Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management
  • Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control
  • Excellent computer literacy including Microsoft Excel, PowerPoint, and word
  • Excellent communication skills both verbal and written
  • Must successfully complete the required training program within the defined probationary period
  • Must have the ability to communicate effectively with customers and co-workers
  • Must have the physical capabilities required for light lifting and constant walking
  • Must be flexible and adapt easily to changes in schedule, work assignments and environment
  • Must be willing and capable of working in fast paced environment
  • Bachelors preferred
  • Post secondary degree or diploma in Hospitality, Food & Beverage or Business

Nice to have

  • University/College Degree/Diploma in Business Administration or hospitality management preferred
  • Bachelors preferred
  • Post secondary degree or diploma in Hospitality, Food & Beverage or Business

What we offer

  • Work Life Balance
  • Competitive Base Salary
  • Health & Dental Benefits
  • Employer matched pension program
  • Opportunity for Future Growth
  • Recognition programs
  • Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being
  • Comprehensive Health Benefits (No Waiting Period!)
  • Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark
  • Well-Being Support: Access Aramark’s Employee Assistance Program
  • Inclusive Community: Be part of our Employee Resource Groups (ERGs)
  • Exclusive Perks: Enjoy discounts on everyday products and services
  • Continuous Learning: Benefit from Educational Assistance
  • Career Growth: Clear career path planning and development opportunities
  • Safe & Supportive Workplace

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