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The Assistant General Manager (AGM) oversees the day-to-day operations of the assigned restaurant, under the direction of the General Manager (GM). The AGM will assist the GM in hiring, training, and managing all FOH managers and staff, as well as managing the floor during service, perform a variety of administrative duties, refine service at the location, and work closely with both FOH and BOH management teams to execute the restaurant’s service vision.
Job Responsibility:
Work in conjunction with the General Manager to make all day-to-day decisions to maintain quality restaurant operations
Ensures standards for product quality and service are maintained at all times and suggests corrective action to General Manager for any operational, service, and/or fiscal issues
Responsible for the hiring, training, and development of FOH staff
Leads the FOH Team by example through enforcement of service standards
Oversees all areas of service, including floor management, reservations, press and VIP service, execution of BEO’s and private dining events
Ensures proper stock of service supplies
Responsible for maintaining liquor and labor cost goals
Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
Responsible for developing relationships with vendors
Work with Executive Chef with regards to menu recommendations, participate in tastings and stay abreast of industry trends
Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness
Acts as General Manager in their absence
Performs other duties as assigned
Requirements:
Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred
5 or more years of experience in Restaurant Management required
Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams required
Knowledgeable in Microsoft Office products, restaurant POS, digital scheduling systems, and reservation systems (i.e. OpenTable) strongly recommended
Excellent written and verbal communication and problem-solving skills
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