Assistant General Manager Job at Goldfish Swim School (West Omaha)

Job Description

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Job Responsibility

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities
Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Assists General Manager and department managers with fulfillment the daily tasks
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Trains and oversees aquatics department to provide superior swim instruction to the students of GSS
Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training
Provides sales and marketing training to all qualified sales staff
Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved
Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained
Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction
Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP
Maintains current certifications and stays up-to-date professionally on the aquatics and management field
Fulfills other duties and responsibilities as assigned by the Employer

Requirements

3 years of Management and Leadership Experience REQUIRED
Weekends Required. Must be willing to work til 8pm during week
Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is required
Bachelor’s degree or higher preferred
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required
Three or more years management experience REQUIRED
Two or more years as a swimming instructor preferred
Lifeguard, CPR/AED and first Aid certification required
Shallow water attendant highly recommended