Assistant General Manager Job at Legends Global (Brooklyn)

Assistant General Manager

Legends Global

Location:
United States , Brooklyn

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

250000.00 - 275000.00 USD / Year

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Job Description:

Reporting to the Barclays Center General Manager and Legends Global Regional Vice President, this dynamic leader will be responsible for developing and ensuring the implementation of departmental strategic plans and supporting the overall business objectives of Barclays Center. The daily operations of the venue, security and guest experience are critical areas of oversight in ensuring employees, clients, and guests safety and enjoyment.

Job Responsibility:

Operational Excellence: Lead all day-to-day arena operations, ensuring best-in-class safety, security, cleanliness, and event execution on both event and non-event days
Executive Leadership & Strategy: Serve on the Executive Committee, shaping enterprise strategy, operational priorities, and long-term planning
People Leadership & Culture: Develop and lead a diverse senior team across operations, engineering, security, event services, HR, IT, and guest services, fostering a high-performance, inclusive culture
Guest & Fan Experience: Champion a premium guest experience by aligning service standards, operations, and facility presentation with financial objectives
Safety, Security & Risk Management: Oversee safety, security, emergency preparedness, and crisis response in coordination with public agencies, unions, and internal partners
Capital Planning & Asset Management: Manage operating and capital budgets while overseeing infrastructure, major systems, and long-term asset planning
Facility Integrity & Presentation: Maintain the arena at best-in-class standards across public, premium, and back-of-house spaces, ensuring event readiness
Labor & Workforce Strategy: Lead union relations, labor negotiations, and contract compliance
partner with HR on workforce planning and performance management
Stakeholder & Partner Management: Serve as the primary operations liaison with promoters, touring partners, sponsors, vendors, and internal stakeholders
Continuous Improvement & Accountability: Drive innovation, operational efficiency, and performance measurement to improve safety, service, and financial results

Requirements:

Senior venue leadership experience, preferably as an AGM or equivalent, within a large-scale, multi-purpose arena, stadium, or major concert venue
7+ years of progressive leadership experience in sports, music, or live entertainment venues of comparable size and complexity
Proven labor relations expertise, including successful negotiation and administration of Collective Bargaining Agreements and leadership of both unionized and non-union workforces
Demonstrated people leadership with a strong track record of building, developing, and retaining diverse, high-performing teams
Comprehensive operational acumen, including facility operations, capital planning, budget development, and personnel management
Strong stakeholder management experience, working effectively with team ownership, leagues, promoters, food & beverage partners, ticketing providers, and strategic vendors
Deep understanding of safety, compliance, and risk management, including OSHA, ADA (Titles II & Ill), and applicable federal, state, and local regulations
Ability to perform and lead under pressure, balancing competing priorities and tight timelines inherent in live sports and entertainment environments
Experience driving process improvement and scale, including workflow design, standardization, and operational efficiency across complex organizations
Creative and strategic mindset, able to support innovative ideas that enhance brand equity while aligning with ownership, company values, and business objectives
Exceptional organizational and time management skills with a bias toward execution
Bachelor's degree in Business, Sports Management, Hospitality, or a related field (or equivalent experience)

What we offer:

medical
dental
vision
life and disability insurance
paid vacation
401(k) plan

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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