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Ready to step up and support the leadership of a flagship restaurant in one of London’s busiest locations? Big Easy is one of London’s most established restaurant brands, known for Southern-inspired BBQ, fresh lobster and a vibrant bar atmosphere. We operate busy, high-energy restaurants with strong operational structure and clear leadership standards. We are now recruiting an Assistant General Manager for our Canary Wharf site, a high-profile, high-volume location with strong revenue performance and growth potential. This role would suit an experienced Assistant General Manager or a strong Restaurant Manager ready to step into a broader leadership role and support full site performance.
Job Responsibility
Supporting full-site operations in a high-volume, flagship environment
Leading FOH teams and working closely with BOH
Delivering exceptional guest experience
Managing rotas, labour control and daily staffing levels
Supporting P&L performance, driving revenue and cost control
Stock control and operational efficiency
Training, coaching and developing supervisors and team members
Ensuring compliance with Health & Safety and company standards
Driving service standards, culture and team engagement
Supporting the General Manager in overall site performance and decision-making
Requirements
Minimum 2–3 years’ experience as an Assistant General Manager or Restaurant Manager
Strong background in high-volume hospitality or casual dining
Experience supporting P&L and managing labour and costs
Ability to lead and develop teams in a fast-paced environment
Strong commercial awareness and operational understanding
Confident decision-making and problem-solving skills
Excellent communication and organisational ability
Passion for hospitality management and guest satisfaction