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The Assistant General Manager is a key leadership role in our organization. The primary objective of this role is to grow the centre’s member base. Duties include membership sales, lobby experience, member service, coaching, and overseeing ancillary revenue streams. KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old.
Job Responsibility
Enrolling members by helping facilitate and lead the Amazing Trial Experience and providing timely follow up with all trials who didn’t close in centre
Vetting trials scheduled for today and tomorrow
Delivering an exceptional lobby experience for trials and members
Bringing the 'hype' in the lobby
Responding in a timely manner to member service requests via phone, text and email
You are the lead for all ancillary revenue streams including camps, parents night out and birthday parties
Ensure proper staffing coverage and staff training for these programs
Growing the membership base and ancillary revenues