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Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty
Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees
Requirements:
At least 5 years progressive experience in a Rooms or F&B department Hotel
or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel
or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel
Previous supervisory experience required
Must be proficient in Windows Operating Systems
Long hours sometimes required. Typically a 50 hour workweek
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
Ability to stand during entire shift
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high-pressure situations
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions
Must be able to convey information and ideas clearly
What we offer:
After an initial waiting period, eligible for a competitive benefits package including Medical, Vision, Dental, Vacation and Sick PTO, Bonus eligible