Assistant General Manager Job at DoubleTree by Hilton Orlando at SeaWorld (New Orleans)

Assistant General Manager

DoubleTree by Hilton Orlando at SeaWorld

Location:
United States , New Orleans

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Job Responsibility:

Create and maintain customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best
Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals
Perform administrative duties including reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc
Critically review reports of occupancy, revenue etc
Make judgments and implement changes to maximize profits
Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc
Formulate complex reports
Communicate with the public, staff, corporate office and owners
Interview, hire, train, supervise and counsel department managers in the efficient operation of their respective area(s)
Meet with, develop and delegate improvement plans for operation and review performance of management team
Recommend performance evaluations, resolve problems, provide open communication
Participate in community affairs and maintain positive public image for Crescent and hotel
Meet with potential and current clients and promote hotel
Communicate both verbally and in writing to provide clear direction to staff
Physically tour and visually inspect property on a daily basis
Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel
Greet and maintain rapport with associates and customers
Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee
Appropriate handle associate issues in conjunction with People & Culture following Crescent policies
Perform any other job-related duties as assigned

Requirements:

Minimum of 5 years' experience as a hotel Assistant General Manager is required
Minimum of 3 years' experience in a full-service hotel is required
Working knowledge of financial/accounting procedures is required
Ability to read, write and speak the English language fluently

What we offer:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members

Additional Information:

Job Posted:
January 09, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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