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Assistant General Manager - Sales

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Goldfish Swim School - Gilbride Management Group (GMG)

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Location:
United States , Farmington Hills

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Category:

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Contract Type:
Not provided

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Salary:

20.00 - 25.00 USD / Hour

Job Description:

Oversees the quality and success of Goldfish Swim School daily operations including staffing, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities.

Job Responsibility:

  • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
  • Helps the General Manager and department managers fulfill all daily tasks
  • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
  • Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training
  • Provides sales and marketing training to all qualified sales staff
  • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved
  • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained
  • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions
  • Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members
  • Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction
  • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP
  • Maintains current certifications and stays up-to-date professionally on the aquatics and management field

Requirements:

  • High school diploma or GED is required
  • Bachelor’s degree or higher preferred
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required
  • Two or more years management experience preferred
  • Two or more years as a swimming instructor preferred
  • Lifeguard, CPR/AED and first Aid certification required
  • Shallow water attendant highly recommended
What we offer:
  • Flexible Schedule
  • Competitive Pay
  • Paid Training
  • FUN team environment
  • Health Benefits with Employer Contribution
  • 401(k) matching
  • Paid Vacation
  • Discount Program
  • Anniversary Recognition Program
  • Opportunities for Advancement
  • Strengths Based Leadership Development Program

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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