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We're looking for an energetic, detail-oriented leader to join our team as an Assistant General Manager - Aquatics. This is a poolside leadership role at its core - you'll be responsible for the daily flow of our lessons, the development of our Swim Instructors and Deck Supervisors, and the safety and experience of every family that walks through our doors. If you're someone who thrives in a fast-moving environment, takes ownership seriously, and gets energy from developing others, this role is built for you.
Job Responsibility
Keep lessons running on time, on brand, and at the highest level of quality every single shift
Coach instructors on accurate, consistent skill evaluation so move-up decisions are based on readiness and every family sees their child moving forward
Use attendance and performance data to spot problems before they become patterns and make real-time adjustments when it matters
Review performance trends daily and communicate expectations to Instructors, Lifeguards, and Deck Supervisors early so everyone is aligned before the shift begins
Guide every new hire from their first day through completed training, so they feel supported and set up for success from the start
Conduct formal performance evaluations for Instructors and Deck Supervisors, issue corrective action when needed, and make recommendations on hiring and staffing decisions to the GM
Track and maintain all staff certifications — lifeguard, CPR, and any other required credentials — ensuring records are current, complete, and on file at all times
Plan and lead skill-based events and quarterly swim meets that showcase students' progression
Own the safety culture on your pool deck, not just the paperwork, but the mindset and behavior of every person on your team
Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and train all current staff on the EAP
Manage coverage and make real-time staffing decisions when call-outs or gaps occur
Serve as the Manager on Duty during assigned shifts - responsible for the full operation of the school, stepping in across aquatics, front desk, and facilities wherever the team needs support and ensuring every area is running at the Goldfish standard
Requirements
1–2 years of experience in aquatics or youth programming
A natural coach who gives feedback early, often, and constructively
Comfortable with digital tools and picking up new systems quickly
A safety-first mindset with the ability to lead a team calmly under pressure
Required to obtain a Lifeguard Certification through Goldfish Swim School, if not already
Must be available for evening and weekend shifts
What we offer
Paid Training
Flexible Schedules
All Are Welcome (Diversity & Inclusion)
Make Waves...In Your Community
Make Waves...In Your Career
High Fives & Tropical Vibes
Going for Gold! (partnerships with Ryan Murphy and Cullen Jones, USA Swimming Foundation)