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Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and workplace employee activities amongst other duties.
Job Responsibility:
Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Helps the General Manager and department managers fulfill all daily tasks
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction
Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS
Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee performance and training
Troubleshoot the mechanical room as necessary
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
Development of wet side staff
Ensures the highest level of swim lesson quality
Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and EAP
Maintains current certifications and stays up-to-date professionally on the aquatics and management field
Requirements:
High school diploma or GED is preferred
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required
Two or more years as a swimming instructor preferred