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Are you an experienced commercial van driver looking for your next exciting challenge? Do you enjoy being part of a team, solving problems on the go, and making a real difference in your local community? If so, we’d love to hear from you! Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are. As part of our growth, we’re excited to have opened our first Rainbows’ Furniture, Fashion and Donation Store in Shepshed! This store is a larger store than our existing boutiques and we’re now recruiting an Assistant Furniture Delivery Service Manager to help oversee the collection and delivery of donated furniture and stock from customers’ homes and local businesses.
Job Responsibility
Deliver and collect furniture/stock professionally
Support the Furniture Delivery Service Manager with planning collections, managing volunteers, and van maintenance
Collect and distribute corporate stock as needed
Generate stock via social media following Rainbows’ guidelines
Report incidents and van damage promptly
Assess stock condition and communicate with customers
Promote and process Gift Aid donations
Ensure correct loading and delivery of stock
Assist with moving and displaying furniture to maximise sales
Provide store cover during management absences
Drive vehicles safely and follow the Highway Code
Promote the store and engage with the local community
Keep the van clean and tidy
Carry out PAT testing and furniture assembly (training provided)
Requirements
Excellent customer service skills with the ability to implement agreed standards of service with delivery and collection service and instore
The ability to recruit, train and motivate volunteers
Able to manage logistics of delivery service
Driving licence
Experience of driving a commercial van
Nice to have
Previous experience in a retail environment
Experience of carrying and lifting furniture
Experience of managing customer-facing delivery service
What we offer
Eligibility to join blue light card discount scheme and Company Shop
Healthcare Cashback plan
Life Assurance
27 days holiday pro rated
Plus bank holiday allowance but expectation to work bank holidays in this role
Contributory pension scheme or Salary Sacrifice Pension Scheme
Free access to an employee assistance programme
Wellbeing support and access to Mental Health First Aiders
Unofficial benefits: Fun events, All staff away days, Guest visitors