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Assistant Front Office Manager

Ireland, Cork · Job Posted April 20, 2026
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Job Description

In this key leadership role, you will support the Front Office Manager in the smooth and efficient running of the Front Office department. You will ensure exceptional guest service from arrival to departure, optimise room revenue, support team development, and maintain operational standards that reflect the high-quality guest experience Radisson Blu Cork is known for.

Job Responsibility

  • Leading and motivating the Front Office and Nights teams
  • Supporting the check-in/check-out experience to ensure warmth, efficiency, and “Yes I Can!” service
  • Managing guest queries, complaints, and special requests with professionalism
  • Maintaining strong communication with all hotel departments
  • Driving revenue opportunities and supporting sales initiatives
  • Monitoring billing accuracy, credit procedures, and night audit performance
  • Coaching, training, and developing team members
  • Ensuring compliance with safety, security, and company policies
  • Supporting VIP, group, and event arrival coordination
  • Contributing to a culture built on care, teamwork, and continuous improvement

Requirements

  • Previous experience in Front Office operations
  • Previous experience in a hospitality environment
  • A warm and professional demeanour with excellent communication skills
  • Strong leadership qualities and the ability to inspire teams
  • A genuine passion for guest care and service excellence

What we offer

  • Career development and progression pathways across 12+ hotels
  • Ongoing training and upskilling through our Talent Development programmes
  • A supportive and collaborative workplace environment
  • Opportunities to contribute to guest experience innovations
  • Staff benefits including hotel discounts, wellness initiatives, and more

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