Assistant Front Office Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Beijing

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Job Responsibility:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
Implements the customer recognition/service program, communicating and ensuring the process
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person

Requirements:

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Nice to have:

Passionate
active
takes pride in well-being
optimistic
adventurous

What we offer:

Empowers employees to provide excellent customer service
Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Additional Information:

Job Posted:
August 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Assistant Front Office Manager