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Responsible for managing all Rooms Division operations including Front Office, Housekeeping, M Club, and Fitness. Drives guest satisfaction, operational excellence, financial performance, and brand compliance across all areas under responsibility.
Job Responsibility:
Managing all Rooms Division operations including Front Office, Housekeeping, M Club, and Fitness
Driving guest satisfaction, operational excellence, financial performance, and brand compliance
Leading Rooms Division Operations and Team Performance
Managing Brand Standards and Guest Experience
Managing Financial Performance and Departmental KPIs
Conducting Human Resource Activities
Ensuring Compliance with Policies and Procedures
Requirements:
Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
5+ years of experience with international hospitality brands
Business Level proficiency required in Japanese language