Assistant Front Office Manager, Marriott Bonvoy

Assistant Front Office Manager

Marriott Bonvoy

Location:
India, Goa

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Assistant Front Office Manager assists the Front Office Manager in administering front office functions and supervising staff, ensuring efficient check-in and check-out processes to maximize guest and employee satisfaction and departmental financial performance.

Job Responsibility:

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
encourages and builds mutual trust, respect, and cooperation among team members
supervises and manages employees
manages day-to-day operations
establishes and maintains open, collaborative relationships with employees
develops specific goals and plans to prioritize, organize, and accomplish work
handles complaints, settling disputes, and resolving grievances and conflicts
strives to improve service performance
collaborates with Front Office Manager on ways to continually improve departmental service
communicates Front Office goals to produce desired results
provides services that are above and beyond for customer satisfaction
improves service by communicating and assisting individuals to understand guest needs
serves as a role model and sets a positive example for guest relations
handles guest problems and complaints effectively
ensures compliance with Front Office policies
monitors adherence to credit policies and procedures

Requirements:

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Training and development opportunities
recognition
holistic well-being focus

Additional Information:

Job Posted:
November 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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