Assistant Front Office Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Kuala Lumpur

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis; Ensures guest and employee satisfaction and maximizes the financial performance of the department; Actively promotes equal opportunity, inclusion, and professional development within a global team at Four Points by Sheraton.

Job Responsibility:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Supervises and manages employees
Handles complaints, settling disputes, and resolving grievances and conflicts
Serves as a role model to demonstrate appropriate behaviors
Implements the customer recognition/service program
Ensures compliance with all Front Office policies, standards and procedures

Requirements:

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Commitment to equal opportunity
Fostering diverse and inclusive work environment
Access to a global team and community

Additional Information:

Job Posted:
June 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Front Office Manager