CrawlJobs Logo
Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Assistant Front Office Manager

India, Mumbai · Job Posted June 16, 2026
Apply Position
Job Link Share

Job Responsibility

  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
  • Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Supervises and manages employees
  • Manages day-to-day operations
  • Handles complaints, settling disputes, and resolving grievances and conflicts
  • Strives to improve service performance
  • Collaborates with the Front Office Manager on ways to continually improve departmental service
  • Provides services that are above and beyond for customer satisfaction and retention
  • Interacts with customers on a regular basis to obtain feedback
  • Handles guest problems and complaints effectively
  • Implements the customer recognition/service program
  • Ensures compliance with all Front Office policies, standards and procedures
  • Monitors adherence to all credit policies and procedures
  • Provides information to supervisors and co-workers
  • Analyzes information and evaluating results to choose the best solution and solve problems
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
  • Functions in place of the Front Office Manager in his/her absence
  • Communicates critical information from pre- and post-convention meetings to the Front Office staff
  • Participates in department meetings

Requirements

  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Marriott Bonvoy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Assistant Front Office Manager

8 matching positions

New

Assistant Front Office Manager

The Assistant Front Office Manager plays a pivotal role in supporting the Front ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a supervisory role within Front Office or a similar luxury hospitality environment
  • Strong leadership and people skills with the ability to motivate a team
  • Excellent communication, problem-solving, and organisational skills
  • Proficiency in PMS systems (Opera or similar)
  • High attention to detail and ability to multitask under pressure
  • A passion for hospitality and creating memorable guest experiences
  • Fluency in English and any additional languages is an advantage
Job Responsibility
Job Responsibility
  • Support the Front Office Manager in managing and supervising daily front office operations
  • Ensure all team members deliver personalised guest experiences in line with Montcalm standards
  • Handle guest concerns with professionalism, ensuring a positive resolution
  • Deal with any potential book-out and to our property
  • Lead the front office team in the FOM’s absence
  • Oversee all front office operations to ensure exceptional guest experiences, from check in to check out
  • Assist in staff scheduling to always ensure adequate coverage
  • Conduct property walks and be a visible presence in the lobby in the peak times to interact with guests and ensure smooth operations
  • Monitor and manage room inventory, ensuring optimal room allocations and guest satisfaction
  • Maintain accuracy in guest billing and payment process
  • Fulltime
Read More
Arrow Right
New

Assistant Front Office Manager

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
Thailand , Koh Samui
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required.
Job Responsibility
Job Responsibility
  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
  • Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Supervises and manages employees
  • Manages day-to-day operations
  • Handles complaints, settling disputes, and resolving grievances
  • Provides services that are above and beyond for customer satisfaction and retention
  • Implements the customer recognition/service program
  • Ensures compliance with all Front Office policies, standards and procedures
  • Fulltime
Read More
Arrow Right
New

Assistant Front Office Manager

This hotel is owned and operated by an independent franchisee, Avion Hospitality...
Location
Location
United States , Kansas City
Salary
Salary:
50000.00 - 60000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
July 28, 2026
Flip Icon
Requirements
Requirements
  • At least 4 years of progressive experience in a hotel or a related field
  • or a 2-year college degree and 2 or more years of related experience
  • or a 4-year college degree and at least 1 year of related experience
  • Supervisory experience required
  • Must be proficient in Windows operating systems
  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high-pressure situations
  • Must maintain composure and objectivity under pressure
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Job Responsibility
Job Responsibility
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
  • Maintain regular attendance in compliance with Avion Hospitality standards
  • Maintain high standards of personal appearance and grooming
  • Comply at all times with Avion Hospitality standards and regulations
  • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid
  • Maintain a warm and friendly demeanor at all times
  • Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk
  • Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations
  • Assist to Motivate, coach, counsel and discipline all Front Desk personnel
  • Ensure compliance to brand and company training
What we offer
What we offer
  • Insurance Benefits
  • Retirement Benefits
  • PTO Benefits
  • Travel Discounts
  • Fulltime
Read More
Arrow Right

Assistant Front Office Manager

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
  • Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Supervises and manages employees
  • Manages day-to-day operations
  • Ensures employee recognition is taking place on all shifts
  • Establishes and maintains open, collaborative relationships with employees
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • Fulltime
Read More
Arrow Right

Assistant Front Office Manager

Manage all aspects of the front office department, tending to the guests and exc...
Location
Location
Australia , Brisbane
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with OPERA property management system or similar
  • Relevant experience in a similar managerial role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude
Job Responsibility
Job Responsibility
  • Manage all aspects of the front office department, tending to the guests and exceeding their expectations
  • Develop specific goals and plans to prioritise, organise and complete your work
  • Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
  • Plan and execute team building activities so associates feel valued for their contributions
  • Be a dynamic and thoughtful leader by empowering and supporting your team
  • Supervise staffing levels to ensure that guest services, operational needs and financial objectives are met
  • Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
  • Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
  • Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals
What we offer
What we offer
  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Fulltime
Read More
Arrow Right
New

Assistant Front Office Manager

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
  • Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Supervises and manages employees
  • Manages day-to-day operations
  • Ensures employee recognition is taking place on all shifts
  • Establishes and maintains open, collaborative relationships with employees
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers
  • Fulltime
Read More
Arrow Right

Assistant Front Office Manager

Responsible for the supervision and management of Front Services to promote qual...
Location
Location
Malaysia , Kota Kinabalu
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the guest services, front desk, housekeeping, or related professional area. 1 year supervisory experience in related area.
  • Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the guest services, front desk, housekeeping, or related professional area. 1 year supervisory experience in related area.
Job Responsibility
Job Responsibility
  • Responsible for the supervision and management of Front Services to promote quality performance and guest satisfaction
  • Coordinates and executes luggage handling and delivery processes to meet the needs and requirements of group, meeting and transient guests
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
  • Supervises and manages employees and day-to-day operations of the Front Services
  • Understands employee positions well enough to perform duties in employees' absence
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Establishes and maintains open, collaborative relationships with employees
  • Maintains complete knowledge of property features and services
  • Verifies staff is knowledgeable about rates, packages and promotions available
  • Fulltime
Read More
Arrow Right

Assistant Front Office Manager

Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
  • Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Advocates sound financial/business decision making
  • Demonstrates honesty/integrity
  • Leads by example
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Supervises and manages employees
  • Managing all day-to-day operations
  • Fulltime
Read More
Arrow Right