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We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team. In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening.
Job Responsibility:
Assist the Front Office Manager in overseeing the daily operations of the front desk
Ensure the highest level of customer service is provided to all guests
Help manage the staff and ensure that all procedures and policies are followed
Work primarily the evening shift to ensure there is a Manager On-Duty in the evening
Requirements:
Prefer 1+ year departmental management or supervisory experience in hotel front office
Marriott and/or Lightspeed experience preferred
Ability to manage and lead each discipline of the department independently
Prior cash handling experience necessary
Ability to communicate effectively with the public and other Team Members
Computer experience required
Nice to have:
Marriott and/or Lightspeed experience
What we offer:
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays)
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