Assistant Front Office Manager (Night) Job at Four Seasons (Rabat)

Assistant Night Manager

The Assistant Night Manager at W Brisbane oversees the hotel's operations during...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Oversee the Front Office operation to maintain high standards
Complete Night Audit duties
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Represent Senior leaders in their absence, taking full responsibility of the hotel
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Conduct Health and Safety Checks and Night Walks
Have full awareness of all hotel areas

Job Responsibility

Oversee the Front Office operation to maintain high standards
Complete Night Audit duties
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Represent Senior leaders in their absence, taking full responsibility of the hotel
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Conduct Health and Safety Checks and Night Walks
Have full awareness of all hotel areas

What we offer

The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
‘Great places to work’ certified
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program

Fulltime

Assistant Front Office Manager

The Soho Grand is looking for a motivated, charismatic and reliable Assistant Fr...

Location

United States , New York

Salary:

65000.00 - 70000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

MUST have hotel front desk experience
Open availability, able to work late nights, weekends and holidays
Excellent guest relation and communication skills
A positive attitude and team mentality

Job Responsibility

Maintaining a high level of guest service by providing support to Front Office and Front Service teams
Greeting and checking in/out guests, and notifying appropriate teams of VIPs, special requests, guest feedback, etc.
Prioritizing early arrivals and staying in communication with housekeeping manager to meet guests expectations
Conduct daily pre-shift, communication and one-on-one meetings, and coordinating activities with other departments to facilitate increased levels of communication and guest satisfaction
Assisting in daily room inventory control
Resolve guest issues and concerns to ensure a positive experience from beginning to end
Follow up on any previous shift’s outstanding issues to ensure a timely competition
Supervise the service of Front Desk, Guest Services, Bell and Door teams
Ensuring all signature service standards are complied with and that policies and procedures are consistently applied
Manage guest relations and info mailboxes on a daily basis

What we offer

401k plans (With matching after 1 year)
Health insurance (medical, vision, dental)
Paid time off for full time employees
Career advancement, in-house training and an orientation program

Fulltime

New

Front Desk Manager - Night

Assists the Front Office Manager in administering front office functions and sup...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Develops specific goals and plans to prioritize, organize, and accomplish your work
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals
Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity

Fulltime

Assistant Night Manager

Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Eligible to live and work in the UK
Documented evidence of eligibility

Job Responsibility

Ensure the training of new hosts in all tasks involving administrative tasks
Assure perfect hosts' image and behaviour
Oversee the implementation and adherence to hotel policies and procedures
Supervise the front desk team to ensure optimal performance and productivity
Assist Guest Experience Manager & Night Manager on creating/updating shift check list (Night)
Assist Guest Experience Manager & Night Manager on conducting performance reviews and provide feedback and development plans for front office staff
Oversee the department in the absence of the Night Manager
To have a full understanding of all systems and programmes
Maintain confidentiality of all guests and hotel information

What we offer

A competitive salary
28 days paid holiday
Discounted hotel room rates across our hotels, for you and friends and family
Fantastic Training and Development opportunities
Free Meals on shift
Pension cover
Unrivalled Career Progression prospects

Fulltime

Front Office Assistant Manager

The Front Office Assistant Manager is responsible for directing and controlling ...

Location

China , Taipa, Macao

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent reading, writing and oral proficiency in the Cantonese, Mandarin and English language
Bachelor degree, preferable in hotel management
1-2 years in a Front Office management or supervisory role
Strong attention to details and organizational abilities
Strong leadership, team management and interpersonal skills
Pleasant and caring attitude towards the guests
Applicants must hold a Macau ID due to work permit restriction

Job Responsibility

Manage the Front Desk staff and direct all activities of the Front Office Assistant Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements
Monitor and train staff to assure that Forbes standards are being met, conduct performance review and disciplinary actions for staff when needed
Resolve guest complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Coordinate arrivals, departures and billing requirements
Block rooms for arrivals and ensures any discrepancies are resolved
Review daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups
Acts as the manager on duty in the hotel when senior managers are not available
Managing shifts at the Front Desk, responding to a wide variety of guest requests and then adding personal recommendations and touches to achieve maximum guest satisfaction while complying with all Four Seasons’ policies

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Assistant Night Manager

Ensure the safety and security of the property and the smooth and efficient runn...

Location

Australia , Sydney

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Previous experience in Front Office or Night Audit operations within a hotel environment
Proven ability to lead and support teams across multiple departments
Strong knowledge of hotel procedures, including cash handling, security, and guest confidentiality
Proficiency in property management systems (e.g., Opera or similar) and front/back office equipment
Excellent communication, interpersonal, and customer service skills
Confident in handling guest complaints and resolving issues with professionalism and empathy
Demonstrated ability to train, coach, and develop team members
Sound organisational and time management skills with the ability to work autonomously overnight
Strong problem-solving, decision-making, and conflict-resolution capabilities
Commitment to maintaining a safe and secure environment for guests and team members

Job Responsibility

Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation
Provide supervision and support to the Front Office team and other departments when required
Ensure department policies and procedures are understood by all employees and observed in tasks performed
Ensure effective communication of new and updated information regarding policies, rates and general hotel information
Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality
Be proficient in the use of all front and back office equipment
Report any computer system errors to the IT Manager or other such manager for immediate rectification
Implement training programs for all employees, conduct induction and skills training
Be aware of room availability and sensitively manage overbooking situations where relocations are required
Make every effort to fill the hotel to 100% occupancy at the highest possible rate

What we offer

Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Fulltime

Front Desk Receptionist

We are currently looking for a Front Desk Agent who shares a passion for excelle...

Location

Bahrain , Bahrain Bay

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office
The ability to work rotating shifts
Must have strong communication skills, and ability to adapt to constant change within the Hotel
Previous customer experience and ability to work effectively under pressure
Strong attention to detail and problem-solving skills
Must be able to work as part of a team
Good communication skills - Reading, writing, and oral proficiency in the English language
Excellent computer skills, especially Excel proficiency
knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred

Job Responsibility

The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures
The ability to handle a multitude of keys
The ability to quote and be familiar with room and rate availability for current and future dates
The ability to accept reservations, changes and cancellations in the absence of reservations staff
The ability to select and block rooms for arriving guests
pre-register individuals or groups as required
assist in escorting VIPs and return guests to their rooms as requested
The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests
The ability to handle guest problems or complaints

What we offer

Tax free Salary
Service charge
complimentary full board living accommodation in a high quality, well-resourced staff housing
paid home leave tickets
vibrant social and sporting events
free transportation to and from work
end of Service Gratuity
excellent Learning & Development Program
Vibrant staff fitness facilities including Swimming Pool

Fulltime

Hotel Assistant Manager - Assistant Front Desk Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni, Attiki

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
proficiency in Greek is an advantage
Previous experience in Front Office management or similar role is highly advantageous
Strong leadership, communication, and organizational skills

Job Responsibility

Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available
Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities
Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts
Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently
Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed
Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting
Cover Night Manager duties and shifts as necessary
Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards
Handle guest issues or complaints professionally and efficiently
Promote hotel facilities and ensure smooth communication with all other departments

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Assistant Front Office Manager (Night)

Four Seasons

Location:
Morocco , Rabat

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 05, 2026

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