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Assistant Front Desk Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India, Goa

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Entry level management position responsible for leading and assisting with successful completion of daily shift requirements in front office areas including Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve operating budget while assisting in completing financial and administrative responsibilities.

Job Responsibility:

  • Lead and assist with daily shift requirements
  • Support management of Front Desk team
  • Monitor and support progress toward guest services goals
  • Ensure exceptional customer service
  • Manage projects and policies
  • Support handling of human resource activities
  • Utilize interpersonal and communication skills to lead and influence others
  • Coach, counsel and encourage employees
  • Handle complaints and resolve conflicts
  • Supervise staffing levels
  • Train staff on credit policies
  • Supervise same day selling procedures

Requirements:

  • High school diploma or GED
  • 2 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
What we offer:
  • Training and development opportunities
  • Employee recognition program
  • Holistic well-being focus
  • True camaraderie with diverse group of co-workers

Additional Information:

Job Posted:
November 16, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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