Assistant Front Desk Manager

• Oversees the Front Desk and Concierge operations
• Acts as the manager on duty in the hotel when senior managers are not available
• Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
• Checks guest out of the hotel, preparing and explaining the bill
• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism
• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

US work authorization is required

• Medical, vision and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holiday
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking