Assistant Front Desk Manager

Hotel Assistant Manager / Assistant Front Desk Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
proficiency in Greek is an advantage
Previous experience in Front Office management or similar role is highly advantageous
Strong leadership, communication, and organizational skills

Job Responsibility

Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available
Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities
Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts
Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently
Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed
Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting
Cover Night Manager duties and shifts as necessary
Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards
Handle guest issues or complaints professionally and efficiently
Promote hotel facilities and ensure smooth communication with all other departments

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Hotel Assistant Manager - Assistant Front Desk Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni, Attiki

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
proficiency in Greek is an advantage
Previous experience in Front Office management or similar role is highly advantageous
Strong leadership, communication, and organizational skills

Job Responsibility

Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available
Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities
Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts
Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently
Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed
Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting
Cover Night Manager duties and shifts as necessary
Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards
Handle guest issues or complaints professionally and efficiently
Promote hotel facilities and ensure smooth communication with all other departments

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Assistant Front Office Manager - Front Desk and PBX

Entry level management position that focuses on supporting the day-to-day activi...

Location

United States , Naples

Salary:

25.77 - 28.37 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in the guest services, front desk, housekeeping, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the guest services, front desk, housekeeping, or related professional area.

Job Responsibility

Supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
Opening and closing Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties
Running and reviewing critical information contained in room operations reports
Understanding the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
Operating all department equipment as necessary and reporting malfunctions
Ensuring employees have the proper supplies and uniforms
Understanding night audit procedures and being able to comprehend and utilize reports as necessary
Understanding and complying with loss prevention policies and procedures
Communicating performance expectations to employees in accordance with job descriptions for each position
Handling employee questions and concerns

Fulltime

Entry level management position that focuses on supporting the day-to-day activi...

Location

Canada , Calgary

Salary:

59000.00 - 71000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, housekeeping, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the guest services, front desk, housekeeping, or related professional area.

Job Responsibility

Supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services
Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties
Runs and reviews critical information contained in room operations reports
Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management
Operates all department equipment as necessary and reporting malfunctions
Ensures employees have the proper supplies and uniforms
Understands night audit procedures and being able to comprehend and utilize reports as necessary
Understands and complies with loss prevention policies and procedures
Supervises same day selling procedures to maximize room revenue and property occupancy

Fulltime