Assistant Front Desk Manager - Rooms Controller Job at Marriott Bonvoy (Bengaluru)

Assistant Rooms Operations Manager

Entry level management position focusing on supporting day-to-day activities of ...

Location

Canada , Calgary

Salary:

59000.00 - 80000.00 CAD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
Understanding of Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
Knowledge of night audit procedures and reports
Understanding of loss prevention policies and procedures
Experience with budget management and revenue optimization
Guest service and problem-solving skills
Staff training and supervision experience
Knowledge of safety procedures and emergency protocols

Job Responsibility

Support day-to-day activities of Rooms Operations
Supervise Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
Direct and work with employees to carry out guest arrival and departure procedures
Maintain property cleanliness standards
Open and close Front Desk shifts/Housekeeping
Run and review room operations reports
Temporarily supervise all Room Operations areas in management absence
Operate department equipment
Ensure employees have proper supplies and uniforms
Supervise same day selling procedures to maximize room revenue

What we offer

Equal opportunity employer
Accommodations for applicants with disabilities
Commitment to associate well-being
Global team environment
Employee recognition program

Fulltime

Assistant Manager Rooms Operations - Housekeeping

Entry level management position that focuses on supporting the day-to-day activi...

Location

Canada , Whistler

Salary:

60000.00 - 70000.00 CAD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, housekeeping, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in guest services, front desk, housekeeping, or related professional area

Job Responsibility

Support day-to-day activities of Rooms Operations
Supervise Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
Direct guest arrival and departure procedures
Maintain property cleanliness standards
Open and close Front Desk shifts
Run room operations reports
Supervise Room Operations department in absence of management
Operate department equipment
Ensure employees have proper supplies and uniforms
Understand night audit procedures

What we offer

Equal opportunity employer
Accommodations for disabilities
Employee recognition program

Fulltime

Assistant Front Office Manager

The Soho Grand is looking for a motivated, charismatic and reliable Assistant Fr...

Location

United States , New York

Salary:

65000.00 - 70000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

MUST have hotel front desk experience
Open availability, able to work late nights, weekends and holidays
Excellent guest relation and communication skills
A positive attitude and team mentality

Job Responsibility

Maintaining a high level of guest service by providing support to Front Office and Front Service teams
Greeting and checking in/out guests, and notifying appropriate teams of VIPs, special requests, guest feedback, etc.
Prioritizing early arrivals and staying in communication with housekeeping manager to meet guests expectations
Conduct daily pre-shift, communication and one-on-one meetings, and coordinating activities with other departments to facilitate increased levels of communication and guest satisfaction
Assisting in daily room inventory control
Resolve guest issues and concerns to ensure a positive experience from beginning to end
Follow up on any previous shift’s outstanding issues to ensure a timely competition
Supervise the service of Front Desk, Guest Services, Bell and Door teams
Ensuring all signature service standards are complied with and that policies and procedures are consistently applied
Manage guest relations and info mailboxes on a daily basis

What we offer

401k plans (With matching after 1 year)
Health insurance (medical, vision, dental)
Paid time off for full time employees
Career advancement, in-house training and an orientation program

Fulltime

Front Desk Coordinator

We are offering a short term contract employment opportunity for a Front Desk Co...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in Administrative Assistance
Proficiency in using a Multi-Line Phone System
Experience in offering Concierge Services
Excellent Customer Service skills
Proficiency in Data Entry tasks
Strong Interpersonal Skills
Proficiency in Microsoft Excel
Proficiency in Microsoft Outlook
Proficiency in Microsoft Word
Proven ability to Organize Files effectively

Job Responsibility

Managing the organization and presentation of the front desk area
Handling incoming phone calls, ensuring they reach the correct individuals or departments, and taking comprehensive messages when required
Greeting visitors warmly, guiding them to the appropriate individuals, or providing them with comprehensive information
Daily collection and sorting of mail from the front of the HQ building
Sending outgoing mail, including certified mail and FedEx
Overseeing inventory, ordering supplies, and stocking common areas and breakrooms
Maintaining office equipment and supplies
Decorating the lobby and breakroom for holidays and events as appropriate
Setting up, rotating, and cleaning conference rooms throughout the day for all meetings
Managing the conference room calendar and aiding in resolving conflicts as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...

Location

United States , Tupelo

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system
Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds

Job Responsibility

Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...

Location

United States , Covington

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system
Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.

Job Responsibility

Provide quality guest services that include registration and check-out, PBX operations, mail and message service
Be accurate with daily accounting procedures
Use essential hospitality standards at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname
Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report

Fulltime

Assistant Housekeeping Manager

Assists in the oversight of the daily shift operations of Housekeeping, Recreati...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the housekeeping or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
Works effectively with the Engineering department on guestroom maintenance needs
Supervises the property general cleaning schedule
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures
Assists in the ordering of guestroom supplies, cleaning supplies and uniforms
Supports and supervises an effective inspection program for all guestrooms and public space
Communicates areas that need attention to staff and follows up to ensure understanding
Ensures all employees have proper supplies, equipment and uniforms

Fulltime

New

Front Desk Manager - Denali Park Village

The Front Desk Manager is responsible for overseeing the daily operations of the...

Location

United States , Denali

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Minimum of 3-5 years of experience in a front desk or guest services role, with at least 1-2 years in a supervisory or management position in a hotel or hospitality environment
Experience with hotel Property Management Systems (PMS) and reservation systems is preferred
Strong leadership and team management skills, with the ability to motivate, guide, and develop a diverse team
Excellent communication and interpersonal skills, with the ability to interact with guests and staff professionally and effectively
Strong problem-solving skills and the ability to resolve guest concerns in a timely, effective manner
Proficient in MS Office Suite (Word, Excel, Outlook) and other hotel management software
Excellent organizational and time-management skills, with the ability to prioritize tasks and work under pressure
Ability to stand for long periods of time, as well as sit at a desk or workstation for extended hours
Ability to lift up to 20 lbs. and perform occasional physical tasks such as stocking supplies or handling luggage
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing

Job Responsibility

Manage and supervise the front desk team, including front desk agents, night auditors, and concierge staff
Recruit, train, and onboard new employees, ensuring they understand hotel policies, guest service expectations, and operational procedures
Provide ongoing coaching, feedback, and performance evaluations to promote team development, high morale, and retention
Develop and manage the front desk schedule to ensure adequate coverage and efficient operations
Ensure all guests receive exceptional service, from check-in to check-out, addressing concerns or special requests promptly and professionally
Handle guest complaints and feedback in a calm and effective manner, ensuring satisfactory resolutions
Collaborate with other hotel departments to ensure a seamless guest experience (e.g., housekeeping, maintenance, food & beverage)
Oversee VIP guest services, ensuring that special requests or amenities are handled promptly
Oversee the day-to-day operations of the front desk, including check-in/check-out procedures, room assignments, and guest services
Ensure front desk procedures are followed accurately, including guest registration, billing, payment processing, and maintaining security of guest information

What we offer

Competitive wages
Comfortable on-site housing
On-site gym
Inclusive meal plan for $16 a day

Fulltime

Assistant Front Desk Manager - Rooms Controller

Marriott Bonvoy

Location:
India , Bengaluru

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

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Assistant Front Desk Manager - Rooms Controller

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Contract Type:Employment contract

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Job Description:

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Job Posted:April 23, 2026

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