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Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the Chicago Cubs, and the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub of excitement and energy. Our team is committed to delivering exceptional service and creating memorable moments for our guests. As an employee, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. Join us at Hotel Zachary and be part of our team's commitment to excellence in hospitality. Apply now to be a part of our thriving team!
Job Responsibility:
Assist in managing the restaurant operations, including staff supervision, scheduling, and training
Ensure high standards of food quality, presentation, and service are maintained
Collaborate with the culinary team to develop and execute menu offerings
Monitor and analyze guest feedback to continually improve the dining experience
Uphold sanitation and safety regulations to provide a clean and hygienic environment
Foster a positive work culture and motivate the team to deliver exceptional service
Handle guest inquiries, complaints, and requests promptly and professionally
Assist in managing inventory, ordering supplies, and controlling costs
Requirements:
2-3 years prior supervisory or management experience, prior hotel F&B experience preferred
Ability to communicate effectively with customers and other Team Members
Excellent problem solving skills
Strong associate relations skills, and good conflict resolutions skills
Prior cash handling experience
Experience with scheduling, payroll and labor management
Experience with MICROS POS system
Prior Serve Safe Certification preferred
TIPS or CARE CERTIFICATION
CPR Certification preferred
Must be able to obtain a Hepatitis A within 10 days of hire
Able to work AM and PM Shifts
Nice to have:
Prior hotel F&B experience
Prior Serve Safe Certification
CPR Certification
What we offer:
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays)