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The Assistant Food & Beverage Manager – In-Room Dining plays a key leadership role in delivering a seamless, personalized luxury dining experience for guests across all in-room dining and private service interactions. This role is ideal for a hospitality professional who thrives in a fast-paced, detail-driven environment, balancing operational precision with thoughtful, anticipatory service. Supporting a 24-hour operation, this leader ensures that every order—whether a morning coffee or a multi-course private dining experience—is delivered with efficiency, accuracy, and genuine care.
Job Responsibility
Support the daily operation of In-Room Dining, ensuring timely, accurate, and high-quality service delivery
Lead, coach, and develop a team of IRD professionals, fostering a positive and accountable team culture
Ensure a personalized and memorable guest experience, handling requests, concerns, and special arrangements with professionalism and urgency
Maintain a strong presence in the operation, supporting the team during peak periods and complex service moments
Partner with culinary and front office teams to ensure seamless coordination and communication
Monitor and uphold standards of quality, presentation, and service execution
Support scheduling, labor management, and cost control to achieve operational goals
Contribute to continuous improvement of processes, service flow, and guest satisfaction
Requirements
Experience in a luxury hospitality or resort food & beverage environment, with exposure to in-room dining or similar service preferred
A passion for delivering exceptional, detail-oriented guest experiences
Strong leadership skills with the ability to motivate, coach, and develop team members
Ability to manage multiple priorities in a dynamic, 24-hour operation
Strong communication and collaboration skills across departments
A calm, solution-oriented mindset in a fast-paced environment
Solid understanding of operational and financial fundamentals in food & beverage
Tuberculosis Clearance (TB)
What we offer
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary 'Ohana