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Assistant Facility Manager

Philippines, Makati · Job Posted February 21, 2026
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Job Description

The Assistant Facility Manager (AFM) is collaborative supporter and a member of the Operations Team with the objective to provide world class operational service delivery to the client’s portfolio and customers. The position requires a clear communicator, both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of behavior, collaborative manner and work ethic. Candidate must have the proven ability to work without direct day to day supervision to orchestrate the efforts of vendors for assigned sites and support the team to ensure client will receive a first class customer experience.

Job Responsibility

  • Orchestrate the efforts of third-party contractors/vendors to engage in operating and maintaining the property
  • Manage third-party contractors/vendors with respect to work order completion
  • Oversee daily work order review and follow up on work orders to ensure impeccable work order performance and superior customer experience
  • Facilitate the Site KPIs
  • Recommend continuous quality improvement practices
  • Provide quality analysis of customer feedback on an ongoing basis
  • Demonstrate strong collaboration and teamwork with account wide Real Estate and Facilities team
  • Cultivate and maintain a positive working relationship with client representatives and service providers
  • Monitor and listen to customers to understand inquiries and requests

Requirements

  • Bachelor’s degree or equivalent work experience in Facilities Management or property management
  • Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant
  • Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
  • Experience in matrix management organization desirable
  • Strong interpersonal, leadership, and supervisory skills
  • Accounting/financial knowledge helpful
  • Strong organizational and management skills
  • Excellent communication skills
  • Computer proficiency

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