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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Responsibility:
Act as the main liaison between tenants and the facilities management team, addressing day-to-day inquiries and service requests promptly and professionally
Coordinate and oversee maintenance, repairs, and service delivery for building systems (e.g., HVAC, electrical, plumbing, fire safety, and common areas)
Monitor service level agreements (SLAs) with vendors and contractors to ensure compliance and quality
Conduct regular site inspections to identify potential issues and implement preventive measures
Maintain accurate records of work orders, tenant communications, and facility-related documentation
Support budget tracking, procurement processes, and sustainability initiatives as needed
Collaborate with internal stakeholders (property management, leasing, security) to deliver a seamless tenant experience
Requirements:
Degree in Facilities Management, Building Services, Engineering, or a related field
Minimum 5 years of hands-on experience in commercial or corporate facilities management
Proven ability to manage tenant relationships and resolve facility-related issues efficiently
Strong knowledge of building operations, safety regulations, and maintenance best practices
Proficiency in Microsoft Office Suite
Excellent communication, problem-solving, and organizational skills