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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Responsibility:
Maintenance & Operations: Develop and maintain maintenance schedules (both preventive and reactive) for all retail bank locations, coordinating daily service operations and ensuring timely resolution of facility issues to minimize disruption to banking services
Vendor & Contractor Management: Serve as the primary liaison between bank branches, service vendors, and landlords. This includes sourcing, negotiating contracts, managing performance against KPIs and service level agreements (SLAs), and ensuring all work meets quality standards
Health & Safety Compliance: Ensure all facilities and works comply with local legislation, building regulations, and the bank's health and safety practices. Conduct regular facility inspections and audits to proactively identify and address potential issues
Financial Management: Assist in budget preparation and monitoring for facility operations. This includes preparing cost estimates for repairs, tracking expenses, and ensuring all works remain within approved budgets
Project Coordination: Support the Facilities Manager in the planning and execution of minor projects, such as office reconfigurations, renovations, or equipment installations
Stakeholder Communication: Facilitate regular communication with branch managers, internal stakeholders and management through regular updates and meetings, providing excellent customer service and addressing occupant concerns promptly
Documentation & Reporting: Maintain accurate records of facility assets, maintenance history, and operational inspections. Prepare and present reports on facility operations, performance metrics, and budget variances for management review
Emergency Response: Be available on standby for emergency call-outs outside of operational hours and actively participate in emergency evacuation and business continuity planning
Requirements:
Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field
At least 5 years of experience in facilities management, preferably within retail or financial services
Proficiency in MS Office
Excellent project management and problem-solving abilities
Proactive, detail-oriented, and skilled in building relationships across teams