Assistant Facilities Manager Job at Grant Thornton UK LLP (Birmingham)

Assistant Facilities Manager

Grant Thornton UK LLP

Location:
United Kingdom , Birmingham ▼
Milton Keynes
Sheffield
Manchester
Leeds
Liverpool

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We have a strategy to provide best-in-class offices designed to support our ways of working and in accordance with our sustainable property guidelines. The Property and FM team at Grant Thornton is responsible for the firms estate of over 20 offices in England, Wales and Scotland and providing our people experience within those spaces to over 5,000 colleagues. We have recently retendered the contract for all our UK offices to a new TFM provider. We need someone to bring their experience to help manage the contract with that outsourced FM provider and ensure that all our colleagues have a safe, secure and comfortable environment to thrive in and welcome their clients to visit.

Job Responsibility:

Manage the performance of the FM provider against agreed KPIs / SLAs and manage contract compliance, service excellence and continuous improvement
Be the SME for the FM provider’s CAFM systems and use them to monitor compliance of both PPM and reactive tasks
Track FM spend against budget and report, review invoicing schedules and contract change notices, make recommendations for payment and raise POs
Regularly liaise with the management team of our outsourced FOH provider who have a key role in managing our workspaces
Be a key interface between internal stakeholders, the FM provider and our landlords, to include arranging access to our sites for various purposes, attending meetings and site visits
Help ensure compliance with Health and Safety, environmental regulations and assist with the delivery of ESG initiatives across the estate

Requirements:

Experience managing soft and hard FM services, either in a consultancy or service provider, with understanding of building services, compliance and professional working environments
Experience managing a contractual relationship between an FM company and client, and to be assertive when needed to drive service delivery
Willingness to regularly travel by train to GT offices around England, Wales and Scotland for site visits and meetings, sometimes involving overnight stays. (Potentially on a weekly basis)

Nice to have:

IOSH or NEBOSH qualification
Customer service and leadership evidenced within a similar corporate environment
A great communicator, relationship builder and negotiator
Commercially astute, driven, proactive, organised and collaborative
H&S experience in the areas relating to office management and a basic understanding of landlord and tenant roles in a multi let office building
A keen interest in ESG and driving change
Understanding or experience of Emergency Management Planning is a advantage

What we offer:

Flexible working options
Inclusive culture
Work life balance
Real opportunity
Freedom to bring your whole self to work
Pursue your passions inside and outside of work
Secondments
Fundraising for local charities
Investing in entrepreneurs in the developing world

Additional Information:

Job Posted:
January 06, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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