Assistant Facilities Manager

As an Assistant Facilities Manager at JLL, you will help the FM team to oversee several client buildings managed by JLL while reporting to the Facilities Manager and working as part of the overall Facilities Team to manage a range of soft services and provide necessary support to ensure efficient and effective running of the site. You will manage the team providing first line soft services to the site(s) including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services while monitoring and maintaining office equipment and supplies and managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. This role involves conducting weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests and interfacing with internal customers to action queries promptly in line with service level agreements. You will manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training and providing travel/visitors' support by interfacing with locally approved hotels and assisting Client global travel & hotel managers in information gathering and communicating up to date information to staff, directly contributing to JLL's mission of delivering exceptional facilities management excellence through comprehensive soft services coordination, client support, and operational oversight that ensures seamless building operations, client satisfaction, and strategic facility optimization across diverse commercial real estate environments.