Assistant Facilities Manager Job at JLL (Redlands)

Assistant Facilities Manager

JLL

Location:
United States , Redlands

Category:
Real Estate

Contract Type:
Not provided

Salary:

66000.00 - 99600.00 USD / Year

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Job Description:

As an Assistant Facilities Manager at JLL, you will support the delivery of comprehensive Facility Management services while maintaining client satisfaction and supporting programs to increase customer satisfaction. This role requires you to ensure compliance with JLL minimum audit and compliance standards in facility management, financial management, and operational policies and procedures. You'll demonstrate strong collaboration and teamwork within the account team while driving the development and implementation of IFM best practices and innovations that reflect JLL's commitment to operational excellence and creating rewarding opportunities for clients and communities through advanced facility management solutions.

Job Responsibility:

Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Build and nurture strong client relationships while ensuring service delivery meets and exceeds expectations
Serve as key point of contact for client inquiries and requests while providing timely and professional responses
Support client initiatives and corporate real estate objectives through proactive facility management solutions
Support compliance with JLL minimum audit and compliance standards in facility management, financial management, and operational policies and procedures
Meet or exceed site Key Performance Indicators (KPIs) while monitoring Service Level Agreements (SLAs) monthly
Identify potential challenges and plan corrective actions accordingly for continuous improvement
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
Implement and monitor hazard control and team safety practices while ensuring compliance with local codes and regulations
Demonstrate strong collaboration and teamwork within the account team by driving development and implementation of IFM best practices
Foster innovation and continuous improvement initiatives across facility operations
Support team development and training programs while promoting professional growth
Coordinate with various departments and stakeholders to ensure seamless service delivery
Support work order management for in-house staff and vendors as necessary with comprehensive oversight
Support facility soft services as needed and directed including meetings preparation, conference room reservations, food services, parking, vending, and badging
Manage administrative tasks related to facility operations while ensuring accurate documentation and reporting
Coordinate special projects and initiatives as assigned by management
Understand GxP requirements and maintain those standards throughout facility operations
Ensure compliance with regulatory requirements specific to client industry and facility type
Support quality assurance programs and continuous improvement initiatives
Maintain detailed documentation and reporting for regulatory compliance purposes

Requirements:

Bachelor's degree required
Minimum two years of industry experience in corporate environment, third-party service provider, or as consultant
Excellent customer service, computer, managerial, verbal and written communication skills
Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
Basic knowledge of building systems including mechanical and electrical systems
Understanding of GxP requirements and ability to maintain those standards
Proficiency with facility management software and computerized maintenance management systems
Strong problem-solving abilities and analytical thinking for complex facility challenges
Leadership potential with ability to influence and motivate team members
Understanding of compliance requirements and audit standards
Financial acumen for budget support and cost management initiatives
Adaptability to work in dynamic environments with changing priorities
Candidates must be authorized to work in the United States without sponsorship

What we offer:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

JLL - All Job Offers

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