CrawlJobs Logo

Assistant Facilities Manager (Soft Service)

India, Hyderabad · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Responsibility

  • Vendor Management aligning with all supplier to establish and maintain operational stability, compliance score, timely execution of work and cost efficiency and KPI meeting with suppliers
  • Operational issues on real time basis which requires assistance, guidance and approval
  • Landlord Management – Aligning with Landlord to timely resolve issue, invoice processing
  • Participate in Emergency Evacuation procedures including crisis management and business
  • Forecast budget and manage the same within negligible variance
  • Interacting with Intel SPOC for monthly walkthrough, on demand request etc
  • Advice the Site Manager on implementing ideas, cost saving etc
  • Tracking & control – Inventory, expense, invoice
  • Ensure adherence to policies and procedures applicable to the FM function
  • Plan, organize and arrange any event for JLL and Client
  • Ensure compliance of regulations / requirements of JLL management and Client
  • Provide assistance in general administrative activities as required
  • KPI meetings with supplier
  • Regular meeting with Admins to understand the day to day requirement
  • Any other duties as and when required by the direct Manager/ Client
  • Contract Management for both JLL & Client
  • Stack holder management – Aligning with PMO’s, Admins and BU
  • People / Team Management – To manage team of HK team , mail room
  • Work in partnership with JLL SME team to implement strategies, policies, and services to increase employee satisfaction & reduce organizational and operational Risk
  • Set team targets & monitors performance
  • Assist and mentor subordinates on standards and practices

Requirements

  • Graduate in any discipline
  • Minimum 6-10 years’ experience in facilities management
  • Proven experience with continuous improvement initiatives and client reporting
  • Familiar with occupational safety requirements
  • Strong computer literacy
  • Ability to manage activities using different systems
  • English-excellent written and oral communication skills – Mandatory
  • Knowledge of Local language – Advantage
  • Soft Services knowledge
  • Good Administrative skills
  • People Management

Nice to have

Knowledge of Local language

What we offer

Total Rewards Program, competitive pay and benefits package

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Assistant Facilities Manager (Soft Service)

8 matching positions

Assistant Facilities Manager - Soft Service

This position provides comprehensive support for facilities management operation...
Location
Location
India , Pune
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in facilities management with demonstrated ability to manage teams and provide coaching and direction
  • Strong vendor management skills with ability to manage multiple hard and soft service providers
  • Financial management experience including monitoring budgets and account payable procedures
  • Excellent customer service skills with ability to build relationships across all organizational levels
  • Knowledge of health and safety guidelines, policies, and procedures with ability to review contractor Safe Work Method Statements
  • Experience with work order management systems and KPI achievement
  • Availability for 24/7 emergency call support and site attendance as required
Job Responsibility
Job Responsibility
  • Provide coaching and direction to team while driving staff morale and fostering teamwork environment as backup for Post Facilities Manager
  • Manage multiple vendors for soft services delivery while assisting JLL Procurement Team in vendor procurement processes
  • Build and develop effective relationships with Posts' key stakeholders demonstrating comfort working across all levels
  • Monitor financial processes to ensure account payable procedures are followed while assessing contracts for best value delivery
  • Implement industry best practice operations while ensuring all building procedures and Critical Environment requirements are met
  • Oversee site cleanliness and provide direction to cleaning staff while organizing specialty cleaning as required
  • Implement JLL Operational Risk Management program and support disaster recovery and business continuity plans
  • Fulltime
Read More
Arrow Right

Assistant Facilities Manager - Soft Service

This position provides comprehensive support for facilities management operation...
Location
Location
India , Pune
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in facilities management with demonstrated ability to manage teams and provide coaching and direction
  • Strong vendor management skills with ability to manage multiple hard and soft service providers
  • Financial management experience including monitoring budgets and account payable procedures
  • Excellent customer service skills with ability to build relationships across all organizational levels
  • Knowledge of health and safety guidelines, policies, and procedures with ability to review contractor Safe Work Method Statements
  • Experience with work order management systems and KPI achievement
  • Availability for 24/7 emergency call support and site attendance as required.
Job Responsibility
Job Responsibility
  • Provide coaching and direction to team while driving staff morale and fostering teamwork environment as backup for Post Facilities Manager
  • Manage multiple vendors for soft services delivery while assisting JLL Procurement Team in vendor procurement processes
  • Build and develop effective relationships with Posts' key stakeholders demonstrating comfort working across all levels
  • Monitor financial processes to ensure account payable procedures are followed while assessing contracts for best value delivery
  • Implement industry best practice operations while ensuring all building procedures and Critical Environment requirements are met
  • Oversee site cleanliness and provide direction to cleaning staff while organizing specialty cleaning as required
  • Implement JLL Operational Risk Management program and support disaster recovery and business continuity plans.
  • Fulltime
Read More
Arrow Right

Assistant Facilities Manager, Soft Services

This position is responsible for supporting overall low side soft services opera...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or graduate degree
  • Minimum 4 years of experience in facilities/property management, hospitality, or related field
  • Knowledge of technology applications with strong organizational and verbal communication skills
  • Strong customer focus including critical thinking, problem-solving skills, and empathy
  • Ability to work independently with little supervision and handle stressful situations effectively
  • Positive, professional attitude with self-motivation, confidence, energy, and flexibility
  • Experience with client reporting and report preparation
Job Responsibility
Job Responsibility
  • Conduct scheduled and surprise facility walkarounds to ensure high housekeeping standards and timely closure of trouble tickets within SLAs
  • Assist in preparing and managing budgets while advising business on efficiency and cost-effectiveness improvements
  • Support oversight of mail room services, medical room, and ambulance services while ensuring accruals are submitted with minimal variance
  • Assist in coordinating business unit moves in sync with space management teams and handle emergency situations
  • Support monitoring of Facilities Assistant managers and executives, helping assign tasks and provide guidance
  • Provide escalation support for facility management related issues and help maintain site compliance scores per statutory norms
  • Assist with technology tools implementation, support finance team with annual budgets, and help prepare monthly and quarterly business reviews
  • Fulltime
Read More
Arrow Right

Assistant Facilities Manager

As an Assistant Facilities Manager at JLL, you will help the FM team to oversee ...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
mygwork.com Logo
myGwork - LGBTQ+ Business Community
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent OR successful completion of 4+ year degree with two years+ proven work experience as assistant facilities manager or coordinator
  • Experience in commercial real estate management industry as third-party provider, corporate, or consultant with experience using Computerized Maintenance Management System (CMMS)
  • Excellent customer, computer, managerial, verbal and written communication skills with ability to multi-task and effectively organize responsibilities for portfolio goals
  • Understanding of basic technical aspects of property including mechanical and electrical systems with computer proficiency experience with Microsoft Office Suite
  • Ability to work independently with little supervision and effectively deal with stressful situations while being self-motivated, confident, energetic, and flexible
  • Goal-oriented ability to focus on meeting all performance targets while adapting to rapidly changing situations for comprehensive facilities management effectiveness
Job Responsibility
Job Responsibility
  • Manage team providing first line soft services including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services for comprehensive site operations
  • Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates
  • Conduct weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket requests and customer interface
  • Manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training for compliance
  • Provide travel/visitors' support by interfacing with locally approved hotels while assisting Client global travel & hotel managers in information gathering and communication
  • Assist in organizing internal and external Client events while managing quality of conferencing facilities and food and kitchen facilities with housekeeper direction
  • Raise purchase orders while managing Wiki pages and other communication channels for comprehensive site coordination and administrative support
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Assistant Manager – Soft Services/Events

Plan, organize, and deliver exceptional soft services, site hygiene, pantry/F&B,...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 3–5 years’ experience in event planning, soft services, or facilities management
  • Strong organizational, multitasking, documentation, and communication skills
  • Proficiency in MS Office (Excel, PowerPoint)
  • Flexible to shift work, travel, and evolving priorities
Job Responsibility
Job Responsibility
  • Plan, coordinate, and execute daily soft service activities—site cleanliness, pantry/cafeteria operations, meeting/event setups—ensuring high quality and statutory compliance per the contract
  • Organize and manage all site events, conferences, employee engagement activities, and large meetings, from venue setup and catering to logistics, travel, and on-site delivery
  • Collaborate with internal teams, vendors, and the workplace experience manager to meet event and soft service objectives to company standards
  • Manage event calendars, supply inventories, promotional materials, and soft service resources
  • Negotiate with vendors/service partners, review contracts, and monitor service delivery in line with KPIs
  • Monitor budgets and provide updates to management on soft service and event expenses
  • Prepare and review post-event reports, gather feedback, recommend improvements, and maintain audit-ready documentation
  • Ensure compliance with health, safety, hygiene, labour law, and The Client at Powai policies during all operations
  • Support analysis, planning, and reporting on soft services/events as required by management
  • assist with presentations
  • Fulltime
Read More
Arrow Right

Assistant Facilities Manager

As an Assistant Facilities Manager at JLL, you will support the delivery of comp...
Location
Location
United States , Redlands
Salary
Salary:
66000.00 - 99600.00 USD / Year
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree required
  • Minimum two years of industry experience in corporate environment, third-party service provider, or as consultant
  • Excellent customer service, computer, managerial, verbal and written communication skills
  • Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
  • Basic knowledge of building systems including mechanical and electrical systems
  • Understanding of GxP requirements and ability to maintain those standards
  • Proficiency with facility management software and computerized maintenance management systems
  • Strong problem-solving abilities and analytical thinking for complex facility challenges
  • Leadership potential with ability to influence and motivate team members
  • Understanding of compliance requirements and audit standards
Job Responsibility
Job Responsibility
  • Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
  • Build and nurture strong client relationships while ensuring service delivery meets and exceeds expectations
  • Serve as key point of contact for client inquiries and requests while providing timely and professional responses
  • Support client initiatives and corporate real estate objectives through proactive facility management solutions
  • Support compliance with JLL minimum audit and compliance standards in facility management, financial management, and operational policies and procedures
  • Meet or exceed site Key Performance Indicators (KPIs) while monitoring Service Level Agreements (SLAs) monthly
  • Identify potential challenges and plan corrective actions accordingly for continuous improvement
  • Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
  • Implement and monitor hazard control and team safety practices while ensuring compliance with local codes and regulations
  • Demonstrate strong collaboration and teamwork within the account team by driving development and implementation of IFM best practices
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Assistant Facilities Manager

The Assistant Facilities Manager will provide support to the Site and/or Facilit...
Location
Location
United States , Oak Creek
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of management experience along with budget allocation in a large industrial or commercial facility
  • Working knowledge of CMMS or work order management systems
  • Working knowledge on HVAC, electrical, and plumbing systems
  • Candidates must be authorized to work in the United States without sponsorship
Job Responsibility
Job Responsibility
  • Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
  • Lead cross functional teams and pair with internal contractors and technical staff to exceed customer satisfaction
  • Vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within our account
  • Support facility soft services as needed and directed such as janitorial, meetings preparation, conference services, copy centers, media services, waste, food services, parking, vending, and badging
  • Performs routine facilities walkthroughs of locations, documents findings, and ensures corrective work orders are generated to address the issues
  • Support work order management for in-house staff and vendors, as necessary
  • Support compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager
  • Support facilities manager in the implementation of short and long-term projects for the client
  • Proactively develop and manage client relationships ensuring that expected service levels are achieved
  • Comply with all requirements of the client contract and meet or exceed key performance indicators
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Facilities Soft Service Lead cum Event Coordinator

The Facilities Soft Service Lead cum Event Coordinator manages comprehensive sof...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma in Event Management, Hospitality Management, Business Administration, or related field
  • Minimum four to six years of experience in facilities management, event coordination, or hospitality services within Malaysian commercial office environment
  • Proven track record of managing soft services operations and coordinating successful corporate events
  • Strong event planning capabilities with experience managing corporate functions, conferences, and client entertainment events
  • Excellent organizational skills with ability to coordinate multiple vendors, timelines, and logistics simultaneously
  • Creative problem-solving abilities with attention to detail for seamless event execution and guest satisfaction
  • Proven experience managing relationships with Malaysian service providers and understanding of local market conditions for soft services procurement
  • Strong negotiation skills with ability to secure cost-effective contracts while maintaining quality standards
  • Experience with vendor performance monitoring and service level agreement management
  • Fluency in English and Bahasa Malaysia essential for vendor coordination and event communication
Job Responsibility
Job Responsibility
  • Manage comprehensive soft services operations including cleaning services, waste management, pest control, landscaping, and general workplace amenities
  • Coordinate with external service providers to ensure consistent service delivery and quality standards across all soft service areas
  • Monitor service level agreements, conduct regular quality inspections, and implement improvement initiatives to enhance workplace cleanliness and comfort
  • Develop and maintain relationships with soft service contractors including cleaning companies, catering providers, landscaping services, and specialty contractors
  • Negotiate service contracts, monitor performance against established standards, and coordinate vendor scheduling to minimize disruption to office operations
  • Resolve service issues promptly and ensure vendor compliance with Malaysian health, safety, and environmental regulations
  • Plan, coordinate, and execute corporate events including meetings, conferences, client entertainment, employee functions, and special celebrations
  • Manage event logistics including venue preparation, catering arrangements, audio-visual equipment setup, and guest coordination
  • Coordinate with internal departments and external vendors to ensure seamless event delivery and exceptional attendee experiences
  • Oversee workplace amenities including pantry operations, coffee services, employee wellness programs, and recreational facilities
  • Fulltime
Read More
Arrow Right