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We are recruiting for an experienced F&B professional who is ideally already working in a assistant manager position or a management position in a smaller venue. This role will support the F&B Manager and is a hands on role overseeing 5 outlets - bar, restaurant, club lounge. spa cafe and in -room dining. There is an expectation that you spend a large proportion of your working week on the floor, ensuring standards are maintained; training is being conducted and guests and associates are looked after. This role is a full time position, 40 hours over 5 days with a variety of shifts including evenings and weekends. The Assistant F&B Manager will help oversee the efficiency and quality of the F&B operation through their specialist skills and knowledge; ensuring the department provides a culture of excellence to both its guests and staff. Active in service the role will encompass touchpoints in all F&B outlets on a day-to-day basis, ensuring that departments run smoothly with the optimum staffing levels whilst creating synergy across all outlets. Administrational aspects of the role would include involvement in recruitment, training, payroll management and liaison with external stakeholders.
Job Responsibility:
Support the F&B Manager
Hands-on role overseeing 5 outlets - bar, restaurant, club lounge, spa cafe and in-room dining
Ensure standards are maintained
Conduct training
Look after guests and associates
Help oversee the efficiency and quality of the F&B operation
Ensure the department provides a culture of excellence
Active in service across all F&B outlets on a day-to-day basis
Ensure departments run smoothly with optimum staffing levels
Create synergy across all outlets
Involvement in recruitment, training, payroll management and liaison with external stakeholders
Driving standards within the departments day to day operation
Ensuring weekly payroll tracking
Monitoring controllable costs
Oversee recruitment for non-management staff and direct involvement in recruitment of the outlets supervisory team
Maintain a high profile in the F&B operation, and represent the F&B outlets in the absence of the F&B manager
Develop strong communication strategies within the F&B department
Understanding the importance of administrative tasks including rota completion, appropriate POS use, team delegation and staff communications
Implement strong financial conduct throughout the department
Strong liaison with the kitchen team
Assisting in the delivery of excellence during services across all outlets
Creating and maintaining all required SOP’s
Ensure full liaison with other members of the Hotel teams through daily meetings
Run regular shift briefings and departmental meetings
Monitoring staffing levels and providing solutions to maximize efficiency
Providing full business F&B leadership cover
Be visible in the operation, recognizing and maintaining relationships with regular guests as well as cultivating relationships with new guests
Ensures that regular, on-going communication occurs in all areas of food and beverage
Directly responsible for conducting appraisals of relevant direct reports and oversee appraisal process in the various outlets
Fully support the Engagement Survey process and participation where required
Requirements:
Experienced F&B professional
Ideally already working in an assistant manager position or a management position in a smaller venue
Ability to spend a large proportion of the working week on the floor
Specialist skills and knowledge in F&B operations
Ability to train, coach, mentor and develop future leaders
Strong communication skills
Ability to implement strong financial conduct
Ability to engage with customers and be the first point of contact for queries and feedback
Leadership skills
Act as a role model and ambassador for guests, associates and the Brand
What we offer:
Competitive salary, bonus and private medical insurance
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction
50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
50% off Spa Treatments and £50 gym membership within our One Spa
24/7 and employee healthcare plan with access to Mental Healthcare first aiders
Refer a friend to work with us and receive a £500 bonus
Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities