Assistant Executive Housekeeper Job at Marriott Bonvoy (London)

Assistant Executive Housekeeper

Marriott Bonvoy

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Management position that focuses on supporting the day-to-day activities in Housekeeping operations. The Assistant Executive Housekeeping Manager works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Job Responsibility:

Assist with the supervision of all housekeeping associates and contract cleaners throughout the hotel and assist the Executive Housekeeper in the overall running of the housekeeping department and to deputise for the Assistant Executive Housekeeper in his/her absence
To ensure compliance with quality assurance standards, company standards and external regulations including department checklists and the brand standard audit
Drive results within the department, focusing on goals set by senior management
Ensure that hourly employees have the necessary resources to effectively perform their jobs and that the department is staffed appropriately ensuring that operational needs and financial objectives are met
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures
Assign and ensure work tasks are completed on time, take responsibility for tasks and assignments, and made sure deadlines are met
Manages team effectively to achieve department goals
Encourages employees to provide excellent customer service, being a role model for this behaviour
To be empowered to handle guest problems and complaints
Facilitate good up and down flow of communication within the department
Facilitate good communication channels and relationships with other departments
Manage the public areas within overall hotel
Check VIP rooms and long staying guests daily
Be involved in monthly accruals, forecast planning, Profit & Loss results, and annual budgeting
Support with the ordering of cleaning and guest supplies
Follow company and department safety and security policies and procedures
Supervises staffing levels
Supports a departmental orientation program for associates
Uses all available on the job training tools for associates
Communicates performance expectations in accordance with job descriptions
Establishes and maintains open, collaborative relationships with associates
Celebrates successes and publicly recognizes the contributions of team members
Identifies the developmental needs of others
Provides guidance and direction to subordinates
Ensures employees are treated fairly and equitably
Administers the performance appraisal process for direct reports
Interviews and hires hourly employee team members

Requirements:

High standard of housekeeping operations
Demonstrate excellent attention to detail, organisational and communication skills
Experience of managing, developing and leading a team
Ordering and stock control
Minimum 2 years' experience in a similar position, within a hotel environment
A warm demeanour and service-oriented personality
A team-player attitude
Positive outlook and dependability
Eligibility to live and work in the United Kingdom

What we offer:

A unique opportunity to be part of an award-winning international brand
Growth opportunities in the largest hospitality brand in the world - national and international transfers
Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide
20% off across food and beverage outlets in Marriott properties worldwide
23 days holiday plus Bank Holidays
Recognition programmes and associate awards
Wellbeing and community engagement activities on and off property
Bike Scheme and Travel Ticket Loan available for all associates
Workplace Pension Scheme
Meals on duty, uniform provided and laundered free of charge
World class training and development programmes tailored to enhancing your skills

Additional Information:

Job Posted:
January 29, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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