CrawlJobs Logo

Assistant Executive Housekeeper

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
Malaysia, Kuala Lumpur

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

Assistant Executive Housekeeper position at Marriott Executive Apartments Kuala Lumpur overseeing daily housekeeping operations, managing departmental costs, ensuring exceptional customer service, and conducting HR activities to guarantee guest and employee satisfaction.

Job Responsibility:

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • works effectively with the Engineering department on guestroom maintenance needs
  • supervises the property general cleaning schedule
  • obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • inventories stock to ensure adequate supplies
  • assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures
  • assists in the ordering of guestroom supplies, cleaning supplies and uniforms
  • supports and supervises an effective inspection program for all guestrooms and public space
  • communicates areas that need attention to staff and follows up to ensure understanding
  • ensures all employees have proper supplies, equipment and uniforms
  • participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals
  • comprehends budgets, operating statements and payroll progress reports
  • responds to and handles guest problems and complaints
  • strives to improve service performance
  • empowers employees to provide excellent customer service
  • emphasizes guest satisfaction during all departmental meetings
  • participates in the investigation of employee accidents
  • ensures property policies are administered fairly and consistently
  • observes service behaviors of employees and provides feedback
  • uses all available on-the-job training tools to train new room attendants
  • participates in employee performance appraisal process
  • supports a departmental orientation program

Requirements:

  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
What we offer:
  • Equal opportunity employer
  • access to global team and career opportunities
  • non-discrimination on any protected basis including disability or veteran status

Additional Information:

Job Posted:
May 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.