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The primary purpose of your position is to assist the Executive Director in overseeing the operation of the community by directing policies, procedures, and programs in accordance with organization standards as well as federal, state, and local guidelines.
Job Responsibility:
Represent the community in dealings with outside agencies, including governmental agencies and third-party payers
Make written and oral reports/recommendations to management concerning the operation of the community
Assist in developing plans of correction for cited deficiencies
Ensure such plans incorporate timetables and methods of monitoring to ensure that such deficiencies do not recur as directed by the Executive Director
Assist in providing survey team members with additional information during the survey that may aid in preventing deficiency citations as directed by the Executive Director
Ensure that all staff who have access to protected health information receive appropriate and timely training of the community’s policies and procedures governing the management and control of such information
Assist the Executive Director in ensuring that all community staff, residents, visitors, etc., follow established safety regulations
Assist in the recruitment and training of competent department directors, team leaders, supervisors, community non-licensed staff, consultants, etc.
Consult with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services
Ensure that the residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are well established, and maintained at all times
Immediately act on reports of allegations of resident abuse and/or misappropriation of resident property by following protocol and reporting as appropriate
Review resident complaints and grievances with the Executive Director and discuss such actions with resident and family as directed
Assist residents in establishing and implementing a Resident/Group Council/Support Group
Maintain a relationship with residents, their families, support staff, etc. to assure that the residents’ needs are continually met
Ensure that policies governing the timely notice for resident discharges and/or room or roommate changes are strictly followed by all staff
Report suspected or known incidents of fraud relative to false billings, filing of false cost reports, receipt/payment of kickbacks, etc., to management
Maintain an excellent working relationship with the medical profession and other health related facilities and organizations through formal working and transfer agreements
Encourage and assist residents to socialize and develop friendships with others
Assist department directors in the topic selection, planning, conducting, and scheduling of in-service training classes and on-the-job training and orientation programs to assure that current material and programs are continuously provided
Meet with department directors on a regularly scheduled basis, and conduct/participate in in-service classes and supervisory level training programs
Attend and participate in workshops, seminars, etc., to keep abreast of current data affecting assisted living communities, as well as to maintain a professional status
Terminate employment of staff when necessary, documenting and coordinating such actions with the Business Office Manager/Corporate Human Resources
Requirements:
Excellent communication and organizational skills
Strong analytical and problem-solving skills
Ability and willingness to work harmoniously with others, have patience, tact, a cheerful disposition, and enthusiasm
Willingness to handle difficult residents
Knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served
Thorough knowledge of Ohio Residential Care Facility rules and regulations and the survey process
Must be able to read, write, speak, and understand the English language
A bachelor’s degree in Business Administration or a health-related degree is preferred but not required
Must have, as a minimum two years experience in a supervisory capacity in a Senior Living Community
An unencumbered Nursing Home Administrator’s license or Assisted Living equivalent or meet the licensure requirements of Ohio preferred
What we offer:
Company Paid Benefits: Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary
Life and AD&D (Guardian)
Health Advocate (Employee Assistance Program) -for Employee, Spouse, Dependents, Parents, and Parents in Law
Employee Optional Benefits: Medical (BCBS)-for Employee, Spouse, and/or Dependents
HSA (Health Savings Account) is optional if Medical is selected
Dental (Guardian)- for Employee, Spouse, and/or Dependents
Vision (Guardian VSP)- for Employee, Spouse, and/or Dependents
Additional Voluntary Life (Guardian)- for Employee, Spouse, and/or Dependents
Additional Voluntary AD&D (Guardian)
Critical Illness (Guardian) - for Employee, Spouse, and/or Dependents
Hospital Indemnity (Guardian) - for Employee, Spouse, and/or Dependents
Accident (Guardian)
Metlife Legal (Legal Shield) - for Employee, Spouse, and/or Dependents