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Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.
Job Responsibility:
Assist the Manager in the execution of meetings and events
Drive the implementation of the brand service strategy and brand initiatives
Work to meet customer needs at meetings and events
Assist in growing event revenues
Handle issues and conflicts that may arise during meetings or events
Conduct daily walk-through of banquet floor to drive client satisfaction and maintain quality standards
Research and analyze new products, pricing and services of competition
Review scheduled events and troubleshoot potential challenges/conflicts
Assist in coordinating all groups that will impact property operations
Assist in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas
Assist in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines
Assist in the execution of brand service initiatives in event management areas
Develop working relationships with outside vendors and establish prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property
Assist in creating the annual banquet budget
Create an atmosphere in all event management operations areas that meets or exceeds guest expectations
Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions
Requirements:
High school diploma or GED
2 years experience in the event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the event management, food and beverage, sales and marketing, or related professional area