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We're looking for a detail-focused and customer-driven Assistant Internal Operations Manager to deliver exceptional VIP and showcase events at Excel London. This is a fantastic opportunity to manage high-profile events, working closely with clients, chefs, operational teams, and senior stakeholders to ensure every experience exceeds expectations. You'll oversee multiple event spaces, support small teams, and deputise for the Internal Events Operations Manager when required.
Job Responsibility
Lead the delivery of VIP and showcase events
Manage multiple event spaces and small event teams
Work closely with culinary and operational teams to deliver exceptional service
Build strong relationships with clients and stakeholders
Ensure compliance with health & safety and company standards
Drive continuous improvement through guest feedback and attention to detail.
Requirements
Previous supervisory experience in hospitality or events operations
Strong organisational and communication skills
Exceptional attention to detail and a passion for service excellence
Confident working independently in a fast-paced environment
Experience delivering premium hospitality or VIP events is desirable.
Nice to have
Experience delivering premium hospitality or VIP events is desirable
What we offer
Healthcare
Wellbeing support
23 days' annual leave plus bank holidays
Life assurance
Meals on duty
Bonus and benefits package
Birthday off
Family-friendly benefits
Pension
Retail discounts
Career development opportunities
Medicash healthcare benefits
Aviva Digicare - Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - up to 55% off cinema tickets
Health & Wellbeing discounts
Travel discounts
Shopping discounts - Save up to 15% at high street and online stores
Vodaphone discounts
Employee Assistance Programme
Additional day off for your birthday
2 days additional leave following return from Maternity leave during first year back
Day off for baby's first birthday
Holiday purchase scheme
On-going training & development and career pathways
Professional subscriptions paid
Financial wellbeing programme and preferred rates on salary finance products.