Assistant Event Operations Manager

• Communicates service needs to chefs and stewards throughout functions
• Totals charges for group functions and prepares checks
• Verifies banquet rooms, restaurants, and coffee breaks are ready for service
• Inspects cleanliness and presentation of china, glass, and silver
• Sets tables according to event type and standards
• Maintains cleanliness of work areas
• Orders supplies for the department
• Manages inventories and assets
• Leads shifts and provides consistent high-quality service
• Conducts room function inspections
• Schedules Banquet and Event Service staff
• Supports compliance with brand standards
• Trains staff in processes
• Leads pre-shift and briefing meetings
• Handles guest complaints
• Encourages excellent customer service

• High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
• Alternatively, 3 years experience in two of the areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping or related professional area
• Experience running a shift, scheduling, performance management, problem-solving, running day-to-day operations, hospitality skills

Experience in scheduling, performance management, problem-solving, hospitality skills

• Bonus eligibility
• Equal opportunity employer
• Opportunities for training, development, and recognition
• Holistic well-being focus
• Belonging to a global team and luxury environment