Assistant Event Operations Manager

• Communicates service needs to chefs and stewards throughout functions
• Totals charges for group functions, and prepares and presents checks to group contacts for payment
• Verifies banquet rooms, restaurants, and coffee breaks are ready for service
• Verifies proper centerpieces are displayed on every table
• Inspects the cleanliness and presentation of all china, glass, and silver prior to use
• Checks in with guests to verify satisfaction
• Sets tables according to type of event and service standards
• Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Maintains cleanliness of work areas throughout the day
• Supports compliance with brand standards and legal obligations
• Supports and leads shift teams to provide consistent, high quality service
• Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings
• Communicates performance expectations and trains staff in processes
• Assists more senior managers in completion of financial and administrative duties
• Strives to continually improve guest/event and employee satisfaction and maximize financial performance

• High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
• If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area

Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills