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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Assistant Event Manager

Saudi Arabia, Jeddah · Job Posted July 03, 2026
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Job Description

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.

Job Responsibility

  • Manage departmental inventories and assets including par levels and maintenance of equipment
  • Conduct monthly department meetings with the Banquet captains and employees
  • Maintain attendance log for banquet employees
  • Maintain and enforce established sanitation levels
  • Adhere to and reinforce all standards, policies, and procedures (SOPs, LSOPs, etc.)
  • Ensure employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores
  • Order supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs)
  • Use banquet beverage 'Use' records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor
  • Understand the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction
  • Schedule banquet service staff to forecast and service standards, while maximizing profits
  • Attend and participate in all pertinent meetings
  • Lead shifts and actively participate in the servicing of events
  • Apply and continually broaden knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation
  • Set a positive example for guest relations
  • Interact with guests to obtain feedback on product quality and service levels
  • Respond to and handle guest problems and complaints
  • Empower employees to provide excellent customer service
  • Strive to improve service performance
  • Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement
  • Review quarterly Meeting Planner Survey and participate in the development and implementation of corrective action to address service challenges
  • Focus on continuous improvement of guest satisfaction

Requirements

  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, or related professional area
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