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Assistant Event Manager / Event Executive position at JW Marriott Hotel Hong Kong, part of Marriott International's luxury portfolio. The role focuses on delivering high-level service for property events, maximizing revenue, and supporting team development within a luxury hospitality environment committed to diversity, inclusion, and associate well-being.
Job Responsibility:
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events
This position primarily handles events of average complexity
Ensures their property events have a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
Ensure staff is working together as a team
Communicate with guests, other employees, or departments to ensure guest needs are met
Respond to and try to fulfill any special banquet event arrangements
Meet the group requirements and company standards, and resolve any problems
Document pertinent information in appropriate department logbook
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Develop and maintain positive working relationships with others, and support team to reach common goals
Requirements:
Degree holder in Hotel & Catering Management or related disciplines
A minimum of 2-4 years' events management experience in hospitality industry
Excellent communication, interpersonal and presentation skills
Well-versed in both written and spoken English and Chinese