Assistant Employee and Labor Relations Manager Job at City and County of San Francisco (San Francisco)

Job Description

The San Francisco Municipal Transportation Agency (SFMTA) recognizes that our employees are our greatest asset, and in order to achieve our strategic goal of creating an outstanding workplace, we need to have an effective manager who will manage our Human Resources' Labor Relations team and develop a continuing constructive relationship with our labor partners. The Assistant Employee and Labor Relations Manager will report to the Employee and Labor Relations Manager and will be responsible for managing, coordinating and supervising professional staff performing labor relations activities for SFMTA. This position develops and facilitates agency-wide constructive relationships with labor partners, advises directors and managers on interpretation of Memorandums of Understanding (MOUs), disciplinary actions, grievances, current labor relations trends and issues, in addition to participating in various joint labor/management committees. This 9172 Assistant Employee and Labor Relations Manager is assigned to the Human Resources, Employee and Labor Relations Unit, within the Administration Division. Under the direction, the incumbent serves as a resource for important technical problems directly related to labor relations. The Assistant Manager functions as a team leader and/or assistant team leader, providing guidance and expertise in the performance of advanced-level professional and technical activities directly related to employee and labor relations.

Job Responsibility

Supervises subordinate employees in performing professional human resources work in employee and labor relations
Advises and trains managers and supervisors on employee and labor relations issues and trends, including union MOU/CBA interpretation, disciplinary actions, grievances, employee coaching and counseling, performance monitoring and evaluation, employment laws, and City and County of San Francisco (CCSF) and SFMTA policies
Plans, directs, coordinates and evaluates employee and labor relations functions
Oversees disciplinary hearings and procedures, manages grievance processes, and participates in and presents cases at grievance arbitration hearings
Negotiates resolutions to grievances, enforces MOUs to ensure consistent departmental compliance with provisions, and may act as a Skelly officer in employee disciplinary hearings
Ensures accurate collection, review, and entry of all labor relations data into the HRIS and official employee personnel files by labor relations staff
Ensures the employee and labor relations team adheres to uniform internal processes for documenting disciplines and grievances
Ensures staff are properly trained and holds regular meeting with the team
Develops and facilitates positive and constructive relationships with leadership of labor unions in the spirit of partnership towards creating an outstanding workplace and advancing the mission of the agency through engaging employees and the unions that represent them
Participates in various joint labor/management committees to achieve these ends
Performs special projects involving the planning, research, development or implementation of a technical phase of human resources administration
Prepares various memoranda, correspondence, records, and reports, including recommendations when appropriate
Advises on investigations or investigates and prepares reports on issues of serious employee misconduct
Serves as SFMTA representative in labor contract negotiations
Prepares correspondence, reports and memos and makes presentations to management, the Civil Service Commission, MTA Board, and other administrative bodies
Partners with CCSF on labor negotiations and the development and implementation of labor agreements that affect SFMTA operations
Developing and implementing labor-related policies, practices and controls
Confers with supervisors, managers, City Attorneys, labor representatives and human resources analysts from other jurisdictions regarding the interpretation, application and enforcement of laws and regulations concerning employee and/or labor relations
Provides advice, consultation, and guidance to departmental managers, supervisors, and employees regarding discipline and related personnel rules, policies and procedures
Partners with managers, labor representatives, and employees to facilitate positive interactions and effective outcomes for matters including performance coaching, performance improvement plans, written warnings, disciplinary actions, and communications
Performs other related duties and responsibilities as assigned

Requirements

Possession of a baccalaureate degree from an accredited college or university
AND Four (4) years of professional-level experience in a function dedicated to employee relations, labor relations and/or investigatory programs. Professional-level experience consists of interpreting laws and regulations, and/or exercising independent judgment in the application of defined principles, practices, and regulations
and two (2) years' experience supervising and/or leading staff. Note: the required two (2) years of experience supervising and/or leading staff need not be in addition to the four (4) years of professional-level experience if the supervisory/lead experience is in the required functional area.

Nice to have

Experience with employee and/or labor relations in a public sector including primary responsibility for labor negotiation and grievance arbitration
Experience developing labor management partnerships
Strong oral, written and presentation skills
Extensive meet and confer and/or negotiation experience
Experience working with management staff at all levels within an organization
Experience advancing racial equity
Ability to analyze data, define problem areas, formulate recommendations, and implement solutions for complex issues or problems
Ability to make comprehensive and unbiased evaluations with given information
Experience in creating correspondence, reports, and memos
Ability to communicate effectively across all communication platforms both orally and in writing
Ability to interpret, carry out, and explain complex laws, policies and procedures
Ability to resolve conflicts in a professional, positive, solution focused manner
Ability to balance and aggregate work product to adhere to delivery deadlines
Experience and ability in handling confidential information
Experience and ability to respect and understand complex cultural and communication differences mindful of Agency workforce composition and strategies

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Assistant Employee and Labor Relations Manager

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