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Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts – to get it right for our guests and our business each and every time. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
Job Responsibility:
Serving guests during a banquet or event
Building a memorable and unique experience
Skilled in a wide range of event functions
Ensuring the event is well-executed from start to finish
Setting up or breaking down materials
Transporting supplies
Taking orders
Interacting with guests
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Being on feet and moving around (stand, sit, or walk for an extended time)
Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)
Doing all reasonable job duties as requested
Getting it right for our guests and our business each and every time
Ensuring the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
Learning and exemplifying the Gold Standards, such as our Employee Promise, Credo and our Service Values
Requirements:
High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required
What we offer:
Chance to be proud of the work you do and who you work with