Assistant Director Table Games Job at Casino Careersv (Coachella)

Job Description

As an Assistant Director of Table Games, you will oversee the day-to-day operations of the Table Games Department in accordance with applicable laws and Company policy. The primary responsibilities include, but are not limited to, managing guest relations, personnel, and regulatory compliance. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Job Responsibility

Provide outstanding customer service to guests and all other employees by exceeding our mission statement
Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards
Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs
Accountable and responsible for the protection of assets of the casino
Manage all aspects of table games pit and game offerings, including new game rollout, maintenance, and overall appearance
Manage the department’s budget, including capital expenditure
Mentor team members to provide superior guest service
Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
Select, train, and develop table games team members through education, training, coaching, and corrective action
Oversee the overall integrity of the table games department while ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS)
Present a positive image of the Tribal organization to its guests and vendors and to assist them as required
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment
Perform any other duties that may be assigned from time to time
Able to make difficult decision in a fair and honest manner
Strong verbal and written communication skills
Supervise directly and indirectly all employees of the Table Games Department
Responsible for the overall direction, coordination, and evaluation of this unit
Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees
planning, assigning, and directing work
appraising performance
rewarding and disciplining employees
addressing complaints and resolving problems

Requirements

Must have knowledge of all main games including blackjack, roulette, craps, and poker
Must be 21 years of age or older
High school diploma or GED
Must have five years of casino table games management required
Must have knowledge of all casino game rules
Must have overall knowledge of the gaming industry and tracking system concepts
Must have knowledge of all applicable gaming regulations
Advanced skill levels on and knowledge of electronic tracking systems preferred
Experience with scheduling and budgeting in a casino environment
Strong organizational, planning, and supervisory skills are required
Must pass periodic random drug screens
Must be able to pass background suitability investigation
Must obtain a Tribal Gaming License
Must obtain all other applicable certifications and licenses
Must provide proof of eligibility to work in the United States within 72 hours of employment

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Assistant Director Table Games

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