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DriveTime Automotive Group Logo DriveTime Automotive Group · IT - Administration

Assistant Director, Process Controls

United States, Dallas · Job Posted May 03, 2026
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Job Description

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. In short, the Assistant Director, Process Controls is a strategic people leader and control owner responsible for partnering across the family of brands and cross‑functional teams to design and sustain scalable, automated, and risk-based control solutions for the Auto Servicing organization. As a 1st Line Controls leader this role drives innovation, leverages intelligent automation, and ensures strong regulatory compliance while protecting our customers, shareholders, and associates.

Job Responsibility

  • Directly leads and develops a team of controls professionals, including coaching, performance management, feedback, and development planning
  • Developing and executing a controls strategy and roadmap aligned to business risk, regulatory expectations, automation, and growth
  • Own the design, documentation, and execution of scalable process controls aligned to regulatory, risk, and business requirements
  • Acting as an AI Partner by identifying and directly leading the build, implementation and ongoing maintenance of automated controls, advanced analytics, and AI-enabled insights within business processes and systems
  • Partnering across the family of brands and cross-functional teams to deliver industry-leading risk solutions that balance innovation with strong governance
  • Serving as a key 1st Line Controls leader, collaborating closely with 2nd Line, Compliance, and Legal teams to document controls, report results, and ensure compliance with applicable laws and regulations
  • Understanding the applicability of regulatory requirements across multiple processes and designing controls that align to those requirements
  • Translate regulatory requirements and state-specific laws into clear, plain-language operational definitions
  • Partnering with Process Engineers to understand impact assessments and process documentation to proactively identify future control needs
  • Reviewing process documentation to ensure controls are designed to effectively address identified gaps
  • Designing and documenting detective controls to ensure appropriate scope, coverage, and regulatory alignment
  • Partnering with Data Analytics teams to define reporting requirements and ensure reliable data extraction for control monitoring and reporting
  • Establishing and maintaining strong relationships throughout control build, implementation, and transition phases
  • Delivering meaningful assessments of automated business process controls in scope for financial, risk, and regulatory reporting
  • Proactively anticipating internal control risks and advising leadership on mitigation strategies and continuous improvement opportunities
  • Executing and leading special projects aligned to team and enterprise-level objectives

Requirements

  • 5+ years of applicable experience in process controls, risk management, compliance, or a related field
  • Operational Control Design experience required
  • Experience in financial services required, auto finance highly desirable
  • Strong attention to detail and follow-through
  • Ability to perform effectively in a fast-paced, collaborative environment
  • Adaptable, proactive, and comfortable leading special projects
  • Proficiency in Microsoft Office
  • SQL experience is a plus

Nice to have

  • BPM, Lean, or Six Sigma certification
  • Knowledge of regulatory requirements such as UDAAP, SCRA, FCRA, and related regulations
  • Experience assessing automated business process controls
  • Exposure to AI-enabled reporting, automation, or analytics within risk or controls environments

What we offer

  • Medical, dental, and vision insurance with company covering a sizable amount of premiums
  • 401(K)
  • Company paid life insurance policy
  • Short and long-term disability coverage
  • Tuition Reimbursement
  • Wellness Program with self-guided coaching, cash incentives, and discounts on medical premiums
  • Competitive pay
  • Paid Time Off including wellness days, holidays, and vacation time for part-time roles
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