CrawlJobs Logo

Assistant Director People & Culture

fairmont-manoir-richelieu.com Logo

Fairmont Le Manoir Richelieu

Location Icon

Location:
Mexico , Playa del Carmen

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Fairmont Mayakoba is a luxury resort located in Mexico’s Riviera Maya, seamlessly blending tropical nature, mangroves, and white-sand beaches within an exclusive setting. Certified with the prestigious AAA Five Diamond Award, it offers 401 elegant guest rooms and suites, including beachfront and lagoon casitas, all featuring world-class amenities. The resort is thoughtfully designed with respect for the natural environment and local culture, delivering a perfect balance between modern luxury and ecotourism in a paradisiacal Caribbean setting.

Job Responsibility:

  • Manage the day-to-day operations of the People & Culture Department
  • Lead and provide support to the People & Culture team members, including assisting with administrative duties as needed
  • Assist the Regional Director of People & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
  • Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
  • Support the implementation of People & Culture strategies
  • Organize, attend and participate in management of employee functions
  • Maintain relationships with local schools, colleges and universities
  • Manage and oversee the recruitment process and benefit administration
  • Manage and tracking of immigration and residency process of employees
  • Implement retention strategies to fulfill business need objectives
  • Complete exit interviews with departing colleagues
  • Provide assistance and support with employee relations issues, including but not limited to coaching and counseling guidance and conducting disciplinary meetings when required
  • Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
  • Assist Managers in setting objectives and goals for supervisor and assistant managers
  • Provide advice on employment legislation and developments in labor laws and employment standards
  • Communicate People & Culture policies and procedures to all leaders and colleagues
  • Promote work-life balance to achieve a healthy workforce in each department
  • Support the motivation of talent through regular activities through the hotel
  • Ensure employee final pay is accurate, timely, and in keeping with legislative requirements
  • Process and maintain confidential information and properly document information for payroll purposes
  • Participate in the departmental financial budgeting and month-end processes
  • Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
  • Be a role model within the hotel and exhibit and practice professional leadership skills, that fully align with our culture, values and pillars
  • Promote and maintain positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and aloha spirit
  • Advance positive employee relations by building effective working relationships with all constituents

Requirements:

  • Minimum of 5 years of Human Resources Leadership experience in a hospitality setting
  • Previous experience in Talent Acquisition, Benefit Administration and Labor Relations
  • Knowledge of local labor laws and employment law requirements required
  • Must have up-to-date knowledge on HR trends and practices in the market
  • Multicultural awareness and able to work with communities and people from diverse backgrounds
  • Must be able to multi-task, be detail-oriented and organized in a fast paced, high volume environment
  • Must have ability to work independently with strong initiative and to prioritize or seek clarification in prioritizing work assignments
  • Ability to create a community which supports a collaborative environment
  • Self-motivated, energetic and highly responsible
  • Maintain a professional working environment and attitude
  • Flexible, able to embrace, and respond to change
  • Strong relationship builder
  • Highly responsible & reliable with strong sense of urgency.
What we offer:
  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts
  • Added luxuries to enhance your experience

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Fairmont Le Manoir Richelieu - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Assistant Director People & Culture

Assistant Medical Director - Emergency Medicine

As an Assistant Medical Director of our Palm Beach at Sollis Health you will ove...
Location
Location
United States , Palm Beach
Salary
Salary:
Not provided
sollishealth.com Logo
Sollis Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Medical Degree from an Accredited University
  • Physician state license and ability to practice in Florida
  • ABEM board certified or board eligible required
  • A minimum of 3 years experience as a physician in the emergency department post residency
  • Formal previous leadership experience is not required, however traits that show a high potential for being a successful leader are a must
  • DEA license required
  • Entrepreneurial nature, excited to build a pioneering healthcare delivery model
  • Above and beyond customer service ethic
  • Excellent communication skills and the ability to work cross-functionally among departments and teams
  • Strong technical and systems skills a plus - ability to manage performance management software, compliance databases, and simple financial models
Job Responsibility
Job Responsibility
  • Support the Medical Director as the local medical lead for your assigned clinic working both clinically and administratively
  • Ensure that the Medical Director’s initiatives and priorities are executed at your assigned location
  • Manage a team of Providers ensuring they provide the highest standards of care and a high-quality patient experience
  • Perform medical evaluations and formulate a differential diagnosis and treatment plan for urgent and emergent care within the scope of emergency medicine when working clinical shifts in our centers
  • Partner with the Medical Operations leadership team to ensure your Center is running efficiently and effectively and that you have a robust staffing model to ensure all shifts are covered and that our patients can access medical services 24/7
  • Lead by example through continued growth at Sollis, relaying any organizational updates and clinical or non-clinical policy changes to your team that is provided to you by the Medical Director
  • Ensure patient records are well kept and accurate in our EHR AnthenaHealth, monitoring that team members are adhering to policy
  • Collaborate with our Medical Partners, Aftercare, Care Navigation and house calls teams to effectuate appropriate referrals and transition of care
  • Collaborate with the Medical Operations team to ensure that our patients have timely access to imaging modalities as available in your clinic, as well as our full suite of lab tests, with rapid results availability
  • Collaborate with the People & Culture and Talent Acquisition teams to conduct annual performance reviews, address employee relations concerns, interview and hire quality Providers and championing corporate initiatives
What we offer
What we offer
  • Competitive salary aligned with your experience
  • Excellent benefits, including healthcare, dental, vision
  • 401K with matching 3%
  • Free Sollis Health membership for you and your family
  • Employee stock options
  • Yearly bonus
  • Annual continuing education allocations
  • Dedicated, motivated team and chance to be part of a highly ambitious medical startup
  • Modern, elegant and high-end work environment
  • Fulltime
Read More
Arrow Right

People & Culture Generalist

The Generalist, People and Culture (P&C), Americas, will support the Vice Presid...
Location
Location
United States of America , Miami, Florida
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in related field preferred
  • SHRM-CP an asset
  • 2-5 years of progressively complex HR operations experience, specifically providing a broad range of Human Resources support to various levels of employees including senior leadership
  • Professional demeanor with excellent verbal and written communication skills, demonstrating diplomacy and tact
  • Ability to work independently, exercise sound judgment, and take initiative
  • Strong organizational and multi-tasking capabilities
  • able to manage competing priorities under pressure
  • Exceptional interpersonal skills for effective collaboration with internal and external stakeholders at all levels
  • Analytical, problem-solving, and decision-making proficiency
  • High attention to detail with a focus on solutions, results, and continuous improvement
Job Responsibility
Job Responsibility
  • Act as a subject matter resource on People & Culture processes and policies
  • guide field teams in accessing resources
  • Provide assistance with reporting, analytics, and presentation materials
  • Provide administrative support to assist in the recruitment, onboarding, orientation, and development of key positions such as Directors of People & Culture and General Managers and other Planning Committee roles as required
  • Offer guidance and troubleshoot People & Culture administrative issues across the region
  • Ensure accurate and timely administration of HR processes in the HRIS: Workday
  • Serve as administrative immigration liaison between field teams and Immigration Counsel, ensuring timely communication and compliance
  • Provide administrative support to VP, People & Culture, Area Directors, and functional leads to execute engagement strategies and People & Culture programs, rollouts, and initiatives
  • Coordinate charitable activities for the Miami corporate office
  • Administer and distribute the Americas People & Culture weekly communication and provide communication and change management support for business initiatives
  • Fulltime
Read More
Arrow Right

Manager, Employee Relations

The Manager, Employee Relations will be responsible for diligently conducting ab...
Location
Location
Canada , Toronto
Salary
Salary:
95000.00 - 115000.00 CAD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-10 years of progressive HR experience, including significant employee relations case load management and resolution
  • CHRP designation is an asset
  • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
  • Proficient in MS office (Word, Excel and PowerPoint)
  • Working knowledge of Ethics Reporting platforms (e.g. Convercent, Navex, EQS)
  • Trusted Advisor – Integrity & Confidentiality
  • Excellent communication skills
  • Ability to work with all levels of the organization
  • Excellent organizational skills
  • People oriented, self-starter and team player
Job Responsibility
Job Responsibility
  • Leads above-property Internal Review process and resolution of complex and/or high-risk employee complaints with fairness and confidentiality in a timely manner
  • Keep all key stakeholders updated on findings and aligned on proposed next steps to resolution
  • Serve as a trusted advisor to Area Directors P&C on employee relations trends and potential risk mitigation strategies
  • Assist Director Employee Relations & Policies and Area Directors People & Culture in identifying trends, root causes, and opportunities for improvement
  • Provide regular reporting and updates on case load to Director Employee Relations
  • As an administrator of the platform, work with the Director Employee Relations & Policies to ensure all data and documents are maintained related to Internal Reviews
  • Assist with platform migration from Convercent to EQS ensuring that the system is set up to deliver reporting, diagnostic and analytic capabilities
  • Assist with updating and maintaining a comprehensive global People & Culture Operations policy framework that supports compliance, equity, and organizational values
  • Collaborate with field People & Culture leaders, Legal & Compliance to ensure policies are aligned with regulatory changes and business needs
  • Assist with Global People & Culture projects as needed
  • Fulltime
Read More
Arrow Right

Assistant Director of People and Culture

This role reports to the Director of People and Culture and will be responsible ...
Location
Location
Mexico , Cabo San Lucas
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years’ experience in a People & Culture (Human Resources) leadership role, preferably within the hospitality industry
  • Strong understanding of hotel operations and the People & Culture function as a strategic business partner
  • Formal education or certification in Human Resources Management or a related field
  • Strong computer skills with proficiency in MS Office (Word, Excel, Outlook, etc.)
  • Outstanding interpersonal, communication, and presentation skills, both written and verbal
  • Confident communicator able to engage effectively with all levels of the organization, from frontline employees to senior leadership
  • Demonstrated ability to motivate, develop, and lead a team of professionals
  • Exceptional organizational skills and keen attention to detail
  • Strong follow-up skills with the ability to drive tasks and initiatives to completion
  • High level of emotional intelligence and excellent interpersonal abilities
Job Responsibility
Job Responsibility
  • Lead and oversee the day-to-day operation of the People & Culture Department and collaborate with senior leadership on the implementation of the People and Culture strategy
  • Promote positive employee relations through an environment that encourages open communication, trust, mutual respect and fun
  • Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employees’ feedback
  • Oversee the administration of People and Culture programs including, but not limited to, compensation, benefits, and leaves
  • disciplinary matters
  • disputes and investigations
  • performance and talent management
  • productivity, recognition, and moral
  • Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices
  • review and modify policies and practices to maintain compliance
What we offer
What we offer
  • Be part of a caring team with a family spirit
  • Have opportunities to build a successful career with global potential
  • Work in a diverse and challenging environment and engage with the leadership team
  • Be recognized for your accomplishments
  • Opportunity to work for an international company and travel all over the world while staying at incredible properties for free
  • Fulltime
Read More
Arrow Right

People & Culture Manager

People & Culture Manager oversees core People & Culture operations, including re...
Location
Location
Korea, Republic of , Seoul
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College education or equivalent experience
  • 5–8 years of relevant People & Culture / Human Resources experience, with supervisory or management exposure
  • Innovation and creativity
  • Strong communication and interpersonal skills
  • Planning, organizing, and prioritization skills
  • People leadership and team development capability
  • Strong problem-solving and decision-making skills
  • General working knowledge of labor laws and employment regulations
  • Working knowledge gained through on-the-job experience
  • Proficiency in computer systems and standard office applications
Job Responsibility
Job Responsibility
  • Oversee day-to-day People & Culture operations, including manning, recruitment, attendance, and payroll administration
  • Lead employee relations matters, including grievance handling, counseling, investigations, and conflict resolution, escalating legal-sensitive issues to the Assistant Director of People & Culture as required
  • Monitor employee engagement, satisfaction, and morale, and implement initiatives to enhance the employee experience and workplace culture
  • Analyze employee turnover trends and develop action plans to address retention challenges
  • Coordinate and support talent review, succession planning, and development initiatives
  • Ensure compliance with local labor laws, internal policies, and Four Seasons standards, maintaining up-to-date knowledge of legal and regulatory changes
  • Manage People & Culture operational compliance, including audits related to payroll, benefits, insurance, leave, and personnel records
  • Lead and oversee employee activities, engagement programs, and cultural initiatives, including staff events and recognition programs
  • Ensure consistent application of Four Seasons policies, EmPact standards, and codes of conduct across the hotel
  • Act as a trusted partner to department leaders, providing guidance on people management and performance matters
  • Fulltime
Read More
Arrow Right

Assistant Director of People and Culture

The Assistant Director of People and Culture works closely alongside the Directo...
Location
Location
Spain , Madrid
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in similar position
  • Excellent written and verbal skills
  • High level of English and a minimum average level of Spanish is required
  • Exposure to labor law and employment equity regulations
  • Effective HR administration and people management skills
  • Full understanding of HR functions and best practices
  • Works well under pressure and meets tight deadlines
  • Highly computer literate with capability in email, MS Office and related business and communication tools
  • Fantastic organizational and time management skills
  • Strong decision-making and problem-solving skills
Job Responsibility
Job Responsibility
  • Assess the needs in areas such as performance management, employee relations, compensation, career development and leadership development and drive the appropriate solutions in these areas
  • Act as liaison between employee and management to answer questions or concerns regarding company policies, practices and regulations
  • Identify, analyze and initiate appropriate actions to resolve employee concerns
  • Manage the financial issues for the People and Culture budget including benefits, labor & salary reports and plan cost effective events within the People and Culture budget guidelines
  • Work closely with Finance regarding labor meeting, employee attestations, wage and hour training
  • Organize and supervise all employee programs - recognition celebrations, community outreach, internal meetings, etc.
  • Respond to employee claims, Workers’ Compensation, Unemployment and Wage & Hour
  • Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture
  • Responsible for hiring process, including contracting and onboarding
  • Coordinates all aspects of recruitment including job postings, interviews and job offers, tracking applicants and ensuring follow up
  • Fulltime
Read More
Arrow Right

Assistant Director of People and Culture

The Assistant Director of People & Culture works closely alongside the Regional ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven HR leadership experience
  • Strong knowledge of UK employment law and HR best practices
  • Exceptional interpersonal and communication skills with the ability to build trust and influence at all levels
  • Experience with HRIS systems such as Workday and Fourth (Payroll) is preferred, along with proficiency in Microsoft Office, Canva and DocuSign
  • A proactive, solution-focused mindset with meticulous attention to detail
  • Passion for people, culture and creating memorable employee experiences
  • CIPD qualification or equivalent is preferred
Job Responsibility
Job Responsibility
  • Partner with the Regional Director of People and Culture on key strategic initiatives in order to deliver on the employee experience
  • Oversee day-to-day HR operations and drive strategic people initiatives including cost management
  • Manage employee relations by providing expert coaching, guidance and resolution strategies to leaders and employees, including disciplinary processes, grievances and appeals
  • Champion retention and engagement initiatives to foster a positive and inclusive workplace culture
  • Facilitate career development programmes and succession planning
  • Oversee onboarding processes to ensure a seamless and engaging experience for new starters
  • Ensure compliance with UK employment law and maintain accurate documentation
  • Inspire and lead a team of three, including an Administrator, Officer, and Talent Acquisition Manager
What we offer
What we offer
  • Competitive salary package including base salary and an annual incentive (bonus) plan
  • Excellent Training and Career Development opportunities
  • Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service
  • Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
  • Holiday entitlement increases with years of service up to 33 days off
  • Free Life Insurance while on duty
  • Opportunities to build a successful career with global potential
  • Season Ticket Loan & cycle to work scheme
  • Free Uniform dry cleaning available
  • Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year
  • Fulltime
Read More
Arrow Right

People and Culture Generalist

This key role is responsible for managing the day-to-day operation of the People...
Location
Location
United States of America , San Francisco
Salary
Salary:
37.00 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College education in Human Resources or Hospitality Business Management or equivalent experience preferred
  • At least 2 years of experience as a People and Culture (HR) Supervisor or Generalist
  • A general working knowledge of labor laws (Local, State, and Federal) and union relations
  • Experience in process development and implementation
  • Verbal and written command of the English language (multi-lingual preferred)
  • Ability to quickly and positively establish rapport
  • Excellent communication and problem-solving skills
  • Strong leadership and organizational skills
  • Experience with HRIS systems
  • Workday preferred
Job Responsibility
Job Responsibility
  • Coordinates all aspects of recruitment including job postings, interviews and job offers, tracking applicants and ensuring follow up
  • Manages benefits administration and billing processes
  • Administrates the Leave of Absence program
  • Provides guidance and counsel to employees and managers
  • Champions the employee experience through organization of activities, communication tools and programming including employee of the month celebrations
  • Strategic partner with Assistant Director of People and Culture to ensure continuous growth within our hotel and team
  • Alongside the Assistant Director, facilitates the learning and development process within the hotel
What we offer
What we offer
  • Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • 401(k) Retirement Plan
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • Be yourself and become a member of a work family that cares about you and invests in your development
  • Master your craft here and abroad! Seasonal “Task Force” opportunities are available
  • Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
  • Paid holidays, vacation, and sick days
  • Culinary, retail and wellness experiences at special rates
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy